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Tech Tuesday, 3-5-2011

Scott Thompson's picture

With the Bank Holiday at one end and the royal wedding at the other, most of the UK saw a short working week last week (which probably meant a week off for just 3 days holiday for some, and a full week's worth of work in just 3 days for the rest.

The royal wedding was doubtlessly the big event in the UK (with the online traffic at one point crashing the BBC's website), the media story of the week was the death of Osama bin Laden. But as with any major headline, it revealed a few interesting insights into how journalism and news reporting is changing in an increasingly digital, connected world.

The White House is obviously a powerful enough voice to be able to control its own message, but it is still interesting to note that it has a number of online channels of its own, allowing the Oval Office to communicate directly with the people. This includes a Flickr photostream- so you can take a look at a shot of Obama and the security team receiving updates (presumably while watching real-time updates.)

On the mainstream media side, in the rush to report what was obviously going to be a massive story a few mix ups were made along the way.

But the social media side is where things are chaning rapidly. One Twitter user, in Afghanistan on a break from the rat race, inadvertantly live blogged the attack. There is an interesting account of how the trail of Twitterers led from a relatively modest Twitter existence to the attention of the world's press.

Once the location of the strike had been identified, a number of people started posting "reviews" of the location on Google Maps. More user data from related tweets have been gathered and analysed, producing some interesting visualisations of Twitter data. There are also some <a href="http://kottke.org/11/05/the-limits-of-crowds>interesting insights into the way people react to big news, big events, and big crowds (noting that Twitter is, in effect, a big crowd.)

But my personal favourite tweet on the subject;

Twitter changing the way modern news is reported.I never expected Phil Neville to be the first person to tell me Bin Laden's been killed.

Expect to see lots more industry news over the next week or two as we start seeing the effect this major news story has had on news websites' traffic and newspaper sales.

Twitter buys Tweetdeck

Techcrunch reports that Twitter is to buy TweetDeck - the London-based company responsible for the Twitter client application of the same name.

While there are a number of Twitter clients, Tweetdeck is notable in providing a dashboard-like interface, allowing users to keep track of multiple accounts, Twitter searches, messages, and a number of other services (including Facebook) in seperate columns. For power users, this makes Tweetdeck a very popular choice of client - and it is the Twitter power users who are of particular interest to marketers interested in word of mouth and potential brand advocates.

A recent post from Techcrunch explains the importance of the deal, and how losing control of Tweedeck users could have significantly damaged Twitter's potential advertising market.

Taxi by text: Vodafone customers to be able to pay with mobiles

Vodafone has announced a scheme to allow Londoners to pay for black cabs using a text message; the amount charged can then be charged to the customers' mobile phone account. The company will also be installing branded cabs with chargers for a range of handsets, including iPhones and BlackBerrys. The scheme is part of a £10m campaign focussed on London, where mobile networks have been pressured by the growth of smartphones.

Second Sony security breach

Following an attack on the PlayStation Network last week in which an estimated 77 million users' account details (including passwords, security questions and credit card details) were accessed in an attack on the network, a second attack on the Sony Online Entertainment Network has been discovered. Although the second attack happened on the 16th and 17th April (before the PlayStation Network attack), it was only discovered on Monday May 1st.

Strong results from BSkyB indicate a strong digital future

Despite some slowdown in customer and product sales growth (as the relatively new digital TV market approaches saturation), strong sales in broadband services indicate the BSkyB may be approaching a position of dominance in a digital future. With strong investments in content and services in the pay-TV market, Sky have a very dominant position.

A few years ago, this wouldn't have troubled the likes of BT, or traditional broadcasters, but with the growth of VOD and the increasing likelihood of online content becoming tied to the online delivery (eg. access to VOD for Sky subscribers, or access to The Times online for Sky News subscribers), as well as the connections between TV, broadband and mobile subscriptions, the impact that Sky will have as paid-for online video services start to grow (as video moves from the PC to the TV screen) will be making some service providers nervous, as it funnels its earnings from the increasingly lucrative pay TV business.

Tech Tuesday, 26-04-11

Scott Thompson's picture

Tesco acquires 80% stake in Blinkbox

With the video on demand market growing rapidly already, but expecting to see an explosion as "connected TVs" become more prevalent, it seemed that the big players in the market were already lining up against one another; Apple with iTunes, Google with YouTube, LoveFilm (owned by Amazon) and Netflix with established DVD rental businesses expecting to transition into online (as well as the TV broadcasters, film studios etc.)

But despite their scale in selling physical media from the supermarket shelves, I don't think too many people were expecting Tesco to be a major player in the UK VOD market. But with an 80% stake in VOD service Blinkbox, it looks clear that they could be in a very interesting position to make a very powerful link between video advertising and online shopping.

Particularly interesting in light of the Blinkbox announcement are some interesting experiments in what can be done with their own broadcast channel as well, potentially turning TV advertising into a true response medium by allowing customers to respond to TV advertising by adding an item to their Tesco online shopping basket from their Freeview box.

And that isn't even starting on what could be done with their enormous Clubcard database…

Google is rumoured to be signing studio deals to rent movies via YouTube.

If true, the service would apparently sit alongside YouTube’s existing film rental service, which allows people to watch more than 400 independent ad-supported titles. How Google would implement a payment system is currently unclear, but Google's recently announced OnePass system seems like a safe bet.

This would put YouTube into direct competition with established film-on-demand services such as Netflix and Lovefilm (who last week announced a partnership with Walt Disney to add their films to its online, on-demand service.)

VEVO launches in the UK

Music video site Vevo has officially launched in the UK, opening up access to the website, as well as mobile and tablet apps. Although some of Vevo's videos have been available in the UK through the Vevo on YouTube channel (although not all have been accessible within the UK), access to the Vevo.com website has previously been restricted to the US and Canada.

The site is a joint venture between Sony Music Entertainment, Universal Music Group and Abu Dhabi Media, with EMI licencing its content. (Warner Music Group — the third of the "big four" major labels — is distributing videos through the rival MTV Networks.) The site aims create an attractive environment for advertisers, providing offical, high-quality versions of the latest music videos with referral links to purchase tracks on Amazon and iTunes.

Facebook announce "Send" button for private sharing

Just a few days after the "Like" button's first birthday, Facebook have launched a new button for website owners to add to their sites, enabling users to easily share links with selected groups and individuals on Facebook, but without posting it to their public profile.

The key difference between a "like" and "send" is that, instead of something that all your friends might see, users can "send" something they want to be sure will be seen by specific friends or groups. It can be implemented by website owners either as a standalone "send" button, or in conjunction with the Facebook "like" button (as you should be able to see at the bottom of this post; feel free to send this to your Facebook friends to try it out— and of course, "like" this post to see the difference!)

The button seems to be another step towards Facebook's aim at being at the centre of its users' online social activity; the company announced its social inbox last November, aiming to integrate Facebook with traditional email services.

For brands who might have previously thought that they didn't have an interesting enough profile to warrant a Facebook presence, the ability for users to "privately share" an interest should be enough to rethink the ways they are using technologies like the Open Graph to engage with Facebook's 650+ million users.

Four in Five UK 9-12 year olds online use Social Networking Sites

A study by London School of Economics and the European Union to inform evidence-based policy in youth usage of social networking sites has been published.

The findings were particularly surprising for the UK, where Facebook — which only allows registration for users who declare themselves to be over 13 years old— dominates social networking site usage. 43% of 9-12 year olds who use the internet said that they had a profile on any social networking site (compared to an average of 38% across all countries studied), and 34% saying that they had a Facebook profile.

Usage was even higher among older children, with 88% of 13-16 year olds who use the internet saying they had a social networking site profile (compared to 77% across all countries studied.)

The Netherlands had the highest usage among under 13 year olds, with 70% saying they had a profile. In the Netherlands, Hyves is the main social networking site used, which states in the terms of use that users under 16 year olds must have their parent's or guardian's permission to create an account. Of the countries studied, the Netherlands had the second lowest proportion of Facebook users (5%) - second only to Poland (2%.)

The research also looked into young people's awareness of privacy settings and safety-related features, finding that 45% of 11-12-year-olds don't know how to change privacy settings (30% of 13-14-year-olds and 22% of 15-16-year-olds.)

The full study can be downloaded here (PDF)

Conde Nast slowing Tablet Magazine development

Although it seems that the only numbers growing faster than Tablet sales are the predictions of future tablet sales, not everyone is feeling the effects of their explosive growth. According to report from AdAge, company employees at Conde Nast are "acknowledging that conditions aren't quite right yet to deliver the ideal app editions at the kind of scale that advertisers want", as publishers are slowing down their rush into tablet-specific formats.

"It's a shift," one Conde publisher said. "The official stance was we're going to get all our magazines on the iPad because this is going to be such an important stream. The new change is maybe we can slow it down. In my opinion it makes Conde look smart because we have the ambition, but we're not rushing." "They're not all doing all that well, so why rush to get them all on there?" the publisher added.

As well as the 30% cut that Apple take, Adobe (who develop the digital publishing software used by many publishers, including Conde Nast, to develop iPad editions of their magazines) have announced a new pricing structure which includes a "distribution service fee", which has quickly come under criticism for being too expensive— especially for small publishers.

While the tablet market is still relatively small at the moment, the very nature of the tablet is a blank slate; while the size of the market is expected to grow extremely quickly, the patterns of usage that develop will depend on the types of applications that are available to them. It remains to be seen whether that will mean news aggregators (such as Zite, Flipboard and Pulse) which collect stories from the web and package them together in a customised bundle for the user), or publisher apps which combine professional content from offline publishers with rich media features (and tablet-specific advertising creative in a premium media environment.)

Apple's iOS platform twice the size of Android in Europe

Figures from ComScore covering the total footprint of the major smartphone operating systems (accounting for phones, tablets and other connected media devices) reveal that Apple's iOS is twice the size of Google's Android in Europe. Although Android has been growing rapidly (as we have previously noted here), particularly over the last year, with 16.1 million iPhones across the UK, France, Germany, Spain and Italy, Android is

These findings are in contrast to a recent YouGov study, which found that Android had overtaken iPhone users in the UK- a country which has traditionally seen particularly high iPhone takeup. However, as we noted, the YouGov survey may have had some flaws in its methodology, while ComScore's ongoing tracking study is more rigorous in its data capture.

The figures from Comscore follow their similar release last week, revealing that the iOS platform was 59% larger in the US than Android.

For anyone looking at the rapid growth of Android and wondering whether application development would be better channelled into Google's platform than Apple's, these figures give an important context to that decision. (Of course, assuming that they already have a website that is optimised for mobile phones and tablet PCs already as an essential first step.) Appcelerator-IDC Mobile Developer Survey report shows that the iOS platform is also the most popular with app developers- with Android a close second.

Is your smartphone recording your every move?

With the news coming out that iPhones are not just recording users' movements but storing them without encryption, a lot of attention in the tech press has been given to the privacy implications of the latest wave of smartphones.

Stern letters were sent to Apple demanding to know what this data was being recorded for by Attourney general Lisa Madigan and Senator Al Franken.

Then it was revealed that Android phones store similar data (although not for as long). Some took the opportunity to take a look at some apps using the microphone to record and processing that data to learn interesting things about the users' location.

It seems likely that whatever privacy hole has been revealed will be plugged by Apple's next software update (It isn't clear whether Apple's location tracking is being sent back to Apple, or merely stored on the device itself; Steve Jobs is alleged to have claimed that Apple aren't tracking users— but that Google is.)

With location-based marketing still in its infancy and privacy concerns an obvious threat to its growth, the future of "background" tracking (as opposed to explicit "I am here" signals such as checking in on Facebook Places or Foursquare) is yet to be seen.

Tech Tuesday, 19-4-11

Scott Thompson's picture

It's been a busy week in the world of digital media. Over in the US, online advertising has overtaken print spend. On the new technology front, iPad 2 demand is still outstripping supply in New York, as global PC sales are showing signs of having passed their peak

Back in the UK, we have heard that Twitter are opening a London office, and that some prominent UK tech sites have dropped in Google's rankings as their latest search algorithm update (which we mentioned back in January) comes to the UK.

In the world of TV, 3D seems to be gathering momentum as we hear that Sky has appointed a new director of Sky 3D, that James Cameron expects all cinemas to be 3d-capable in 5 years, and 3D games are continuing their growth.

And a big wedding next week will be live on YouTube for those who want to watch it…

So, lots going on! But here are the biggest stories in the Digital Media world that have caught our eye;

MailOnline overtakes the Huffington Post to become the world's second largest 'newspaper' site — but New York Times remains number one.

According to ComScore, despite a 20% month-on-month growth in traffic at the Huffington Post taking it to 38,429,000 monthly unique visitors, MailOnline achieved a 27% rise in visitors, taking it to 39,635,000. This makes it the second largest of ComScore's "Newspaper" category of websites.

But the New York Times remains top of the table, and showed even larger growth with a 41% surge in traffic, taking it to 61,964,000 unique users from around the world.

As we mentioned last month, the New York Times has recently launched a paywall model, offering casual users access to a limited number of articles for free each month before being asked to become a "digital subscriber."

Whether the New York Times will be able to maintain this global domination is yet to be seen — particularly considering that the pricing model for subscribers is so closely tied to the physical, printed product. Of course, it may be that the NYT simply isn't geared up to properly monetise its' international audience through advertising, and may not see visitors from outside the US (who cannot easily buy print subscriptions, or be as easily targeted with advertising) as being valuable to its core business.

Whether MailOnline can manage to successfully monetise a free, global audience in the way that the New York Times seems to be struggling remains to be seen, but TheWall has an interesting analysis of how they have designed their site to target this kind of audience.

Disclosure: Associated Newspapers is a Starcom MediaVest Group client.

Google expected to overtake ITV as the UK's biggest advertising earner

Some interesting analysis from The Guardian;

Figures released by the search giant reveal that the UK generated $969m (£593m) of revenue in the first quarter of 2011. On present growth rates of around 25% per quarter – which it has sustained since September 2009 – Google will rack up between $5.2bn (£3.2bn) and $5.6bn (£3.4bn) in the UK. However to make the most accurate comparison of Google's and ITV's advertising revenues, it is necessary subtract the search engine's "traffic acquisition costs" (TAC), which Google pays to partners such as AOL or MySpace to acquire business. Those have run at 25% of revenue for the past five quarters. On that basis, Google's total UK advertising income in the year will be between £2.4bn and £2.55bn, depending on whether one assumes 20% or 25% growth this year – well beyond the £1.7bn ITV will manage if it achieves a 15% rebound during 2011.

Although internet advertising has grown to take a significant share in advertising spending in many countries, the UK is unique in that paid-for search advertising has a much greater share than most countries (57%, according to the most recent figures from the IAB.) In addition, Google's share of the search market is unusually large- estimated to be at least 85%.

As Google's recent change in CEO has led to an interesting change of focus, which could well lead to more growth in revenue outside of search (which accounts for the vast majority of Google's profits.) Is there anything that looks likely to slow them down?

Spotify changes its Free/Open product

As speculation continues to circulate about Spotify's anticipated US launch, Spotify has announced some new restrictions to its free, ad-supported service, limiting the total amount of music users can listen to, and the number of times they can listen to specific songs. On their blog, they explain what is happening;

Here’s how the changes will work:
  • New Spotify users will be able to enjoy our unrivalled free service as it is today for the first 6 months.
  • As of May 1st, any user who signed up to the free service on or before November 1st 2010 will be able to play each track for free up to a total of 5 times. Users who signed up after the beginning of November will see these changes applied 6 months after the time they set up their Spotify account.
  • Additionally, total listening time for free users will be limited to 10 hours per month after the first 6 months. That’s equivalent to around 200 tracks or 20 albums.

It seems that this move is trying to push more of the heavier users away from the ad-supported model and towards the paid for model, as the free service becomes less of a standalone service in its own right, and more of a taster of what Spotify's subscription service has to offer.

On one hand, the free service might be a useful way for more passionate music fans to listen to a wider variety of music before they buy it, with the 5-listen cutoff prompting them that they have found a song worth owning. It seems that the more limited service is more likely to co-exist with the traditional music-buying model that record labels are familiar with.

On the other hand, once users have got used to a huge library of music that they can access from their computers, smartphones etc. with a fairly small subscription fee, presumably they would be less inclined to spend money on top of that on CDs and downloaded MP3s - making it tougher for them to cancel their subscriptions further down the line when their own music collections have fallen out of date.

In our Spotify: The Future of Music? piece last year, we questioned whether Spotify would be able to strike the right balance between the free and paid-for services for users, and this seems to mark the end of the "too good to be true", free and unlimited online music service. Of course, every track played costs Spotify money in royalties which advertising alone is unlikely to be able to cover, and as Spotify's founder Daniel Ek says, "to make [the free service] possible, we have to put some limits in place going forward."

But the change also raises the question that, if the heaviest and more habitual users are increasingly being pushed towards the paid-for version, who is the advertising in the free service going to be best at reaching? Is Spotify's view of the ad-supported model really something that can co-exist with a "premium" subscription service, with advertising providing an engaging and useful service to listeners — or just something for listeners to pay to avoid?

Tech Tuesday 12-4 -11

Scott Thompson's picture

Twitter to Offer Marketers More Tools to Target and Track Followers

In a move to give more flexibility to advertisers, Twitter has announced new geo-targeting advertising opportunities and a "follower dashboard" feature for advertising brands to help them to tune and target their Twitter messages.

The targeting feature will help advertisers to be more targeted with Promoted products (launched last year, when only 6 advertisers were using Twitter), selectively targeting users in relevant locations in 210 US cities and more than 100 countries, with a wider catalogue coming over the next year. AdAge reports that;

Twitter's geo-targeting is based on an aggregate of data that users provide through their tweeting behavior. So, for example, if a user listed San Francisco as his location but sends most of his tweets from Los Angeles, a Los Angeles-based company would be able to target that user on Twitter.

Twitter currently has over 600 advertisers, 80% of which are repeat business marketers.

Google to boost spend on original YouTube content

In a growing move to reposition YouTube as a platform for quality, professionally-produced video content, Google is to invest "tens of millions of dollars" in original content, as it prepares for the shift from online video from the PC to the living room TV.

Google is also expected to announce a "major overhaul" of the site's design- although Google have downplayed these rumours.

Time Warner and Viacom in legal battle over iPad streaming

Media Guardian reports;

The companies filed lawsuits against each other on Thursday, asking a New York federal judge to decide whether Time Warner Cable, the company's cable TV business, should be allowed to stream Viacom programmes on Apple's tablet computer without paying the company more money. Time Warner Cable was forced to pull 11 popular channels – including Viacom's Comedy Central and MTV – from its iPad app last month after legal complaints from the company, Rupert Murdoch's News Corporation and Discovery. The media companies argue Time Warner should pay them more money to stream their programmes on devices other than TVs. Viacom said that the iPad app – which Time Warner says has been downloaded more than 360,000 times – would result in "substantial and irreparable injury" to its business. Time Warner protests that its customers should be able to watch programming on as many screens as they wish – and that its existing contract with the channels allows this.

Facebook launch Open Compute project

Over the last few years of Facebook's growth, they have quickly built up a huge network of servers and data centres to handle the unprecedented volume of traffic that the website faces.

In a bold move, they have made the designs and specifications of these centres public, as an open source project. Although we have seen similar moves a number of times in the world of software, this is the first time we have seen anything like this in the hardware world.

What it means is that, unlike other large, networked data providers like Google, Microsoft or Yahoo!, Facebook have decided that the data processing ability that they have developed is not something they want to develop as an asset, but that they wish to treat as a commodity. Most likely, it is a bid to build their profile in the world of data processing, enabling them to attract and recruit computer scientists who see them as leaders in the field, and where they are able to best show off their expertise.

What it means for other large and growing websites is that - in much the same way as Google's open-source mobile operating system made it easier for handset manufacturers to build powerful smartphones- it will be easier for other websites to build powerful and scalable data centres of their own.

HTC overtakes Nokia market cap

As the GSMA reports;

HTC saw its market capitalisation overtake that of handset shipment leader Nokia, in a development that was seen to reflect HTC’s strength in the booming smartphone sector – where Nokia is losing ground rapidly. [...A] 5.3 percent increase in HTC’s share price yesterday took its value to US$33.8 billion, ahead of Nokia’s US$33.6 billion. The value of HTC’s shares have tripled in the past year, as its smartphone growth outpaced the market, while Nokia has seen its value slide – with a significant drop-off after it announced its alliance with Microsoft during February 2011.

The figure represents the expectations of the two companies going forwards; as HTC grows its smartphone products and higher-end handsets, Nokia is struggling as its scale of the lower-end market is increasingly pressured by the growing availability of smartphones, and it faces the transition from Symbian to Windows Phone operating systems.

Tech Tuesday, 5-4-2011

Scott Thompson's picture

Google's +1 "experiment"

You're probably familiar with Twitter's "Tweet" and Facebook's "Like" buttons (you should see one at the bottom of this post- please click them!) This week, Google announced their addition to the "simple sharing" collection; the "+1" button. Currently classed as an "experimental search" feature in Google Labs (click here to sign up), the feature looks set to appear on more than just the Google Search pages…

Although typically seen as unsuccessful within the social space, Google's strategy seems to be less about building a Facebook clone of their own, but more about connecting Google's various tools and forming a network through those. This is where +1 fits in; using your existing Google identity (that Google holds via services such as Gmail, Chat and YouTube), the button is an action the Google defines as "a public stamp of approval", which can then start showing your recommendations to your connections when they do similar searches, see Ads you have +1'd, or potentially anything else within the Google eco-sphere that you have chosen to interact with.

Google clearly understand the value of personal recommendation (and have been experimenting with Social Search for some time), but this looks set to create a deeper integration between their various services. While it is unlikely that people without a Google Profile are going to sign up just for "+1", it does look like it could give those who do a reason to engage with it a little bit more.

Android becomes #1 smartphone in both the UK and US

Android overtakes Apple to be UK's leading smartphone platform

Marketing Magazine reports on the UK market; "According to the survey of 2,001 people, 28% of smartphone users now use the Android platform, with 26% using Apple's iOS, and 14% using Blackberry's platform."

iPhone users were found to be the heaviest smartphone users, with 18% using their device for four or more hours per day, compared to 4% of Android and Blackberry users. Londoners are also more likely to have smartphones, with 42% owning an iPhone, 15% an Android phone and 11% a Blackberry. The survey also revealed some interesting trends in smartphone users' financial patterns, with iPhone users most likely to be in debt, while Blackberry users were more likely to be high earners, and more careful with their money.

However, the YouGov survey also reports that Nokia's Symbian platform has just a 6% share of smartphones. Considering that Symbian has been the dominant smartphone platform in the UK (and indeed, Europe) for several years (reported by comScore to have of the smartphone market as recently as last June), this probably reveals a flaw in the research methodology— while we would expect Android, iPhone or Blackberry users to know the OS of their handset, Symbian has never been a consumer-facing brand in the same way, and we expect that many N95 or N97 owners don't know that their phone is powered by anything other than "Nokia.")

Meanwhile in the US, comScore have announced that Google's Android has overtaken Blackberry to become the leading smartphone platform there, with 33% of smartphone subscribers (in a 3 month average, up to Feb 2011.)

Amazon unveil "Cloud Drive" and "Cloud Player"

With Amazon Web Services, Amazon have been one of the leading "cloud computing" suppliers for some time. However, with the new Cloud Drive and Cloud Player unveiled this week, they look set to move their marketing from the enterprise to the consumer.

"Cloud Drive" provides an online storage system ("your hard drive in the cloud"), with up to 5Gb provided for free for all Amazon account holders, and paid plans for up to 1,000Gb (although not yet in the UK.) But the killer feature looks set to be Cloud Player — allowing users to play back their music collection on any Mac, PC, or Android device. MP3s purchased from Amazon can be saved directly to your Amazon Cloud Drive for free — and without counting against the free 5Gb limit.

This is just the latest element of a number of online media delivery initiatives from Amazon; with the Cloud Player platform for music, Kindle for eBooks and an Amazon Android Apps store, it is expected that Amazon will be launching their own Android-powered devices soon. Whether this would be in the form of a next-generation Kindle, a smartphone or a tablet that would compete with the iPad — or even something altogether different — is yet to be seen, but we will be watching with considerable interest.

However, there is some controversy around the service, as it is thought some record labels may be expecting licencing payments for the service. A lawyer has told the BBC that "Technically you do not have the right to format shift in the UK" (where is it still technically a breach of copyright to copy music from a CD onto an MP3 player.)

RadioPlayer launches

The result of a partnership between the BBC, Global, GMG Radio, Absolute and the Radiocentre, RadioPlayer launched today, bringing streaming radio from both the BBC and commercial radio in one place and allowing users to easily search for stations, locations, programmes, presenters or topics of interest.

Sadly, not mobile-friendly - although their FAQ says that a mobile/tablet version is "being considered."

Facebook update their mobile site and iPhone app

With over 600 million Facebook users, a staggering 250 million of them use it via a mobile device. So it shouldn't be surprising that Facebook are keen to provide the best mobile experience possible, but with different sites for "feature phones" and smartphones (m.facebook.com, touch.facebook.com and 0.facebook.com), this hasn't necessarily been the case.

So this week, Facebook announced a new version of its mobile site, which it claims will work seamlessly across different types of handsets (rather than different versions of the site, optimised for different devices), providing features automatically optimised for the device being used.

An update to its iPhone app this week also gives users the ability to check in to Events (as well as places), indicating a growing interest in how Facebook can be used in new ways for mobile users with location-based features in their handsets.

Tech Tuesday, 29-3-11

Scott Thompson's picture

Our weekly round up of the biggest news in media technology and the digital world

Internet advertising hits £4bn

The twice-yearly online ad spend report from the IAB was published today, with the headline finding that internet advertising has grown by 15% in absolute terms (12.8% on a like-for-like basis) in the last year, breaking the £4 billion milestone.

Online's share of total advertising has now hit 25% of the total £16.6 billion UK advertising spend.

A 91% growth in video advertising formats and nearly 200% growth in advertising in social media environments has helped fuel a growth in online display advertising of 27.5% – now representing nearly a quarter of total online advertising. The majority of online spending (57%) is still paid-for search, which showed an 8% year-on-year growth.

Mobile advertising also saw significant growth, reaching £83 million in 2010 – 116% year-on-year growth.

Facebook ads go real-time

AdAge reports that Facebook is trialling a new method of targeting ads to its users, mining users' status updates and wall posts to deliver relevant ads in real-time. Although Facebook has been using this content to profile users and target advertising, this is the first time it has been implemented in real-time– so someone who posts a status update about a topic could be immediately targeted by related advertising. Because the system doesn't rely on new keywords or creative, rather than creating a new algorithm or altering an existing one, it is simply a case of speeding up the potential response time. AdAge reports that no particular advertisers have been targeted for the running of the tests.

Although time-sensitivity in online behavioural targeting is a crucial factor and would suggest that improved performance should be expected of the trials, the counter argument is that where the mechanics behind ad targeting is clearer to users, it raises users concerns over privacy and being tracked online.

iPad 2 launch

The launch of the iPad 2 last week saw huge consumer demand, leaving Apple struggling to keep up. The Apple Stores in London saw even bigger queues than the original iPad launch last year, with all stores thought to have quickly sold out.

In the US, between 500,000 and 1m iPad 2s were thought to have been sold in the first weekend when it went on sale a fortnight ago. Apple announced that 15 million iPads were sold last year in the 9 months after its launch in April.

BSkyB becomes a YouView content partner

As YouView announced the 16 content partners and 14 technology partners (with one company – Blinkx – partnering on both), BSkyB was a surprising member of the list – having complained to Ofcom and the OFT last year about the project.

BSkyB told PaidContent.co.uk that

“We already distribute Sky content across a wide range of platforms. It makes sense for us to continue to explore new ways of reaching customers, but it’s too early to say at this stage whether we’ll offer a service over YouView.”

As well as being broadcast over satellite and to cable subscribers, Sky content is also available to subscribers via the online Sky Player website, and to Xbox Gold subscribers on Xbox 360 games consoles.

Global music sales drop another $1.4 billion

Numbers released by the IFPI showed that the growth of digital music formats is still not enough to counter the decline of physical music sales – and its slowing down.

Although global music sales are now 29% digital (49% in US, and 25% in UK), they grew just 5.3% in the last year – and by just 1.2% in the US. The drop of 14.2% in physical music sales meant that overall, the industry saw an 8.4% drop in total– equivalent to about $1.4 billion.

One possible source of recovery is online music subscription services (such as Spotify and Rhapsody), which currently have an estimated 10 million subscribers – but growing.

120 wifi-enabled London Underground stations by 2012

Following a successful trial at Charing Cross run by BT, plans to install WiFi networks in 120 London Underground stations have been revealed.

With 16 stations in the first phase, the project will not extend to covering the actual trains – although separate plans outlined in the Digital Britain report are underway to install mobile phone networks on the London Underground in time for the 2012 Olympics.

Tech Tuesday, 22-3-11

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Our weekly round up of the big stories in digital media

New York Times launches paywall

Trialling for Canadian users, and being globally rolled out next Monday, the New York Times has unveiled the details of how its long-rumoured paywall will work. With access being granted for free for the first 20 articles a user accesses in the space of a month and further provisions for access via social media (such as blogs or social networks) and search engines, the new pricing system breaks down as;

  • $15/month for unlimited web site access and smartphone app access
  • $20/month for the web and tablet app access
  • $35 for web, phone, and tablet access.

However, print subscribers get free all-access– which, given the high prices of the digital product (see a visual comparison with some other online services here) and apparently lower prices for digital+physical product (depending on your location) seems to put it firmly in the camp of "using online services to sell an offline product", rather than moving towards a purely digital product.

Netflix acquire first exclusive TV programme

A US remake of the late 1990s BBC series 'House of Cards", starring Kevin Spacey and directed by David Fincher, has been bought by Netflix.

Originally an online DVD rental service, but later moving into subscription-based online streaming of films, Netflix has a history of licensing and distributing independent films, but the move into TV effectively makes Netflix "a network similar to ABC or HBO and [underscores] just how disruptive the company has become to the media business." (source: New York Times.) Its commitment to at least 26 episodes (2 series) is said to be unheard of, and could imply that a lower price per episode with long term commitments to the series could be the reason the producers chose the unorthodox distribution channel of a purely online player– a commitment that would perhaps be more challenging for a TV network with the constraints of limited linear TV airtime.

Whether this move will change Netflix' relationship with the TV networks it licenses TV content from as it becomes a more direct competitor– or whether Spacey will be able to fill Ian Richardson's shoes – is yet to be seen.

Your attention is cheap: $2.50 per hour

An interesting analysis by Kevin Kelly of the cost of the number of hours spent with major media platforms, compared to the platform's revenues. Only looks at US data, but an interesting read (and brings to mind this research from IAB Europe/McKinsey & Company into the value of online services, compared to the cost to the consumer.) Worth a read.

.XXX domain approved by ICANN

Following several years of back-and-forth over the .xxx top-level domain, regulators ICANN (Internet Corporation for Assigned Names and Numbers) have approved plans to establish the first system for naming web addresses intended exclusively for pornography and adult content.

Rich iAds for iPads

Rich media in-app advertisements tailored for Apple's iPad are now being served to US users. According to an update on Apple's developer news site;

iAd rich media ads are now being served to iPad apps on the U.S. App Store — redefining mobile advertising with rich, immersive ads that take full advantage of the stunning 9.7 inch LED-backlit display.

Tech Tuesday 15-3-11

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New Facebook Pages roll out

Following the new Profile page design that Facebook rolled out earlier this year, Facebook Pages are now changing to use the new design as well, with the new design rolling out last week. One of the significant changes is that you can now post to other pages on Facebook as your brand; so not only can your fans "like" your brand, but your brand can then "like" other pages, post to other brands' walls etc.

This useful article in AdAge spells out three ways Facebook's redesign should be changing your marketing strategy, and is well worth a read for anyone involved in having a brand presence on Facebook.

Twitter change attitudes toward 3rd party apps

As Twitter celebrates its 5th birthday, an announcement to developers advising against building apps that compete with the official Twitter application is "not a good business" has angered many. Given that Twitter has built its reputation on the back of being an open service, encouraging developers to use its API to build their own apps and services and incorporating some of their features back into the official Twitter service, the change in attitude seems to indicate a new strategy for the company.

The announcement came shortly after a new feature was introduced to the official iPhone app that displays "trending topics" in a bar at the top of the screen. Twitters "trending topics" originally highlighted those which were being frequently mentioned in conversations, but last year were changed to include "promoted trends" — paid-for links to branded tweets. Quickly dubbed the "dickbar" (after Twitter's new CEO Dick Costolo), the feature has been unpopular with users and already revised to appear less prominently, but with no option for users to disable it.

Microsoft Kinect is the 'fastest-selling device on record'

Since its launch at the end of 2010, Microsoft's Kinect (an accessory which allows Xbox gamers to use their bodies as controllers) has officially become the fastest selling device on record.

In the same week that it was announced that Call of Duty: Black Ops is the best selling game ever, it is clear that the world of gaming is growing quickly. With 20.1 million people in the UK regularly playing games across various platforms for an average of 7.7 hours each week (accourding to research from GameVision last year), it can be considered a serious medium.

For more information, check out the IAB's guide to games advertising, and of course our own research into the gaming audience and our updates here on developments in the gaming world.

Microsoft launch Internet Explorer 9

Boasting better security, faster graphics and better compatabilty with web standards, the latest version of Microsoft's Internet Explorer browser has been launched. Microsoft's share of the browser market has been declining for the last few years, with first Firefox and now Google's Chrome increasing in share, and mobile browsers also becoming increasingly important.

Highlighting the importance of the newer versions of its browser, Microsoft has launched an IE6 Countdown website, chronicalling the decline of it's now ten year old browser. However, the latest version of Internet Explorer will not run on PCs which are using the Windows XP operating system.

BBC delays 3D TV decisions until 2012

Despite increasing levels of hype around 3D TV, with manufacturers keen to capitalise on the new screen technology and Sky and Virgin Media both launching 3D channels in 2010, the BBC has announced that it won't be making any commitments to 3D broadcasting this year.

Although they are running a number of technical trials, they have described these as "experiments", expressing reservations around standardisation of the technology in both producing and delivering 3D content.

Tech Tuesday, 8-3-2011

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Our weekly round up of the news in digital media and media technology

Facebook enters the video rental market

Potentially going into direct competition with the likes of LoveFilm, Netflix and iTunes, Facebook is now offering a film rental service for Warner Bros. The service is open to people in the US who have "liked" the film's official Facebook page, priced at $3. Alternatively, Facebook's "credits" virtual currency – mainly used for in-game purchases – to rent the film.

Update: This isn't a direct partnership with Facebook, but an innovative Facebook application built by Warner Bros.

iPad 2 launched

Thinner, lighter, with front and back video cameras – but at the same price, the iPad 2 will be available in the US on the 11th and the UK on the 25th March. Read our report on the launch event

Meanwhile, Apple are apparently in discussions with music studios over offering unlimited music downloads for iTunes, thought to be a move towards enabling users who have bought music via iTunes to listen to them online from any device.

"Rise of PC Dinners"

A study from onine video site SeeSaw reports that 60% of people in the UK have eaten their evening meal in front of a PC, with one in five doing so regularly. The key finding appears to be that 23% of us have replaced the TV as our evening entertainment device of choice with the PC. The survey also found that half of us eat lunch in front of a computer, while a third of us use the internet while on the toilet.

The Times paywall claims a 21% lift in brand recall

The Times has reported to Media Week that, according to research conducted between October 2010 and January 2011 that the Times' online environment results in users being more engaged with the content on the site, with more positive response to brands advertising.

Specifically, both brand and message recall on The Times' site was found to be 21% and 18% higher than the average for non-paid sites respectively.

The study also indicated that male users were prepared to pay 24% more for a de-branded suit on The Times website, while female users were prepared to pay 17% more for a generic black dress, compared to other free, open-access news sites. Sadly, News International didn't reveal details of the other sites they chose for a comparison.

Ofcom broadband speeds report

The latest of Ofcom's research into actual broadband speeds in the UK indicate that average download speeds remain well below the advertised speeds.

the average download speed for all UK residential connections of 6.2Mbit/s compares to an average advertised speed of 'up to' 13.8Mbit/s, equivalent to 45% of the advertised speed. The average download speed received for 'up to' 20Mbit/s or 24Mbit/s ADSL packages was 6.2Mbit/s (29% of average advertised 'up to' speeds), while for 'up to' 8Mbit/s or 10Mbit/s ADSL services it was 3.4Mbit/s (42% of average advertised 'up to' speeds). Very few ADSL broadband customers achieved average actual download speeds close to advertised 'up to' speeds. Just 14% of customers on 'up to' 20Mbit/s or 24Mbit/s ADSL services received average download speeds of over 12Mbit/s, while 58% received average download speeds of 6Mbit/s or less.

Cookie Law and advertisers' self regulation

With EU regulations around cookies and other online tracking systems due to come into effect in UK law in May this year, the debate over the implementation has started to grow, with some of the debate between the IAB and Information Commissioners Office moving into the public eye.

At an ExchangeWire event earlier in the week, discussion around who would be responsible for the delivery of the icon led to disagreements, with members of the audience saying responsibility should fall to ad servers, while ad serving firms said they did not see why they should take on the extra cost and responsibility.

Apple announce iPad 2

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Yesterday evening (or morning, California-time), Steve Jobs returned from his sick leave to unveil the iPad 2. (Not bad, considering it was 13 days after the National Enquirer claimed he had 6 days to live…) Coming after an estimated 100+ tablets were displayed at the Las Vegas Consumer Entertainment Show in January but only 3 or 4 real competitors are available, Apple have pretty much redefined the "Tablet" market, from being a subset of Windows laptops to something new.

The Apple Ecosystem

Apple usually start their events with some stats about their current products performance, and this was no exception, as they highlighted the scale of the ecosystem that surrounds Apple's products; $2 billion paid to App Store developers, over 350,000 iPhone apps, 65,000 iPad-specific apps, 100 million iBook sales, and 2,500 publishers selling through the iBooks store.

The emphasis Apple place on the ecosystem of devices, accessories and applications that surrounds the iPad 2, rather than the new features of the device itself are perhaps best illustrated by looking at the timeline of the 71 minute presentation - with times taken from Engadget's liveblog, sixteen minutes were spent talking about the iOS ecosystem of iPhones, iTunes and iBooks, followed by just 8 minutes talking about the new iPad 2's hardware.

Almost as long was spent talking about the new iPad 2 "Smart covers", while 28 minutes was spent talking about Apple's new iPad applications.

With over 100 million iPhones sold, 15 million iPads (and we estimate 60+ million iPod Touches), even accounting for the likely overlap of devices (iPad owners being likely iPhone users, and iPhone 4 owners being likely to have upgraded from a previous iPhone model) there is a large and growing base of iOS users.

But what might be a more important point is that Apple has over 200m users with iTunes/AppleID accounts set up for simple purchases of digital content— iTunes music, TV and films, iOS Apps, and as of last week, in-app subscriptions. As Apple stated, although Amazon don't release figures, this is "likely the most accounts with credit cards anywhere on the internet." (Almost undoubtably the most accounts set up for mobile purchases.)

What is new about the new iPad?

What Apple did reveal in those 8 minutes it dedicated to the new iPad hardware is that a new design means it is a third thinner that the original model (thinner than the iPhone 4), lighter (1.3 lbs- compared to the 1.5lbs of the original iPad) and faster, with a new A5 dual-core processor running twice as fast, and graphics performance improved by a factor of 9x. Despite these reductions, battery performance is said to be unaffected, with 10 hours of continuous use (or a months standby.) Another big addition (or rather, two additions) are the front and rear cameras which will enable the iPad 2 to be used for video calls and videoconferences. (Currently only over Apple's FaceTime, but expect updates from VOIP platforms like Skype to quickly follow.)

The original iPad is still available in the UK from Apple.com - with each model priced at £100 less than the original price. (Given that the original iPad no longer appears on the US Apple Store, it is expected that these will be withdrawn when the iPad 2 launches here on March 25th.)

Why is the tablet market significant?

Two reasons; firstly, from a technology perspective it is big business. Between its launch in April and the end of its last year (the dates covered by its last financial report), Apple sold 15m iPads in - representing $9.5 billion in revenue.

Analysts at Gartner (who recently announced that smartphones are outselling PCs) have reviewed their PC sales forecasts, saying that tablets will dramatically slow the growth of the PC market, forecasting 54.8 million tablet sales in 2011. Forrester have also predicted growth, saying that 24.1 million tablets will sell in the US alone this year- and 20 million of those will be iPads. And just a couple of weeks ago, Morgan Stanley revised their forecasts of the Tablet market, with their "best case scenario" forecasts saying that up to 100 million tablets could be sold in 2012 - and even their "bear case" scenario predicting faster growth than smartphones (which, in turn, showed faster growth than cell phones, MP3 players and notebooks), and say that 20% of people in the UK showing "extreme interest in purchasing a Tablet over the next 12 months."

So, with money to be made, the business opportunity for PC manufacturers competing in the growing tablet market and for mobile networks ("connected devices" are the main driver for growth for mobile networks- currently accounting for 7% of subscriptions, and expected to reach double digit share by the end of the year) will drive better prices, innovation in design and greater consumer awareness — which in turn will drive adoption, opening up new media spaces.

Which brings us to the second reason the tablet market is interesting; from a media perspective, it is changing the way digital media is consumed. The shift from PC to Tablet marks a shift in consumer behaviour. In the last ten years, the typical "personal computer" has changed from a PCs fixed to a desktop (possibly connecting to the internet over a dial-up connection) to a laptop, with an always-on broadband connection over a local wifi network. The desire for portability and mobility in a PC has brought about this change, but the legacy of the desktop PC design remains; the Windows operating system was designed to be used with a mouse, it often requires the use of a keyboard; quite simply, it was designed to be used in an office rather than on the sofa, in bed, or on the bus.

This in turn, is having an impact on the way online media is being delivered. A tracking study by Meefeedia has found that in 1 year, the amount of video available for playback in HTML5 has jumped from 10% to 63%; no doubt, much of this shift has been brought about by problems with videos presented using Adobe's Flash technology not being able to run on the iPad (or other iOS devices) due to Apple's block on the technology.

Bearing in mind that the majority of iPad owners are likely to have a smartphone in their pocket and a laptop on their desks, right now we are looking at the typical iPad user fitting a familiar early adopter market; enough disposable income to afford the latest gadgets, and technologically savvy enough to care about them. But it would be a mistake to dismiss these devices out of hand; as tablet sales grow, expect to see a considerable shift in the kind of people using them as their convenience and ease of use becomes a more important consideration for those who want to live in the "digital age", but don't want to deal with the hassle that a "proper" computer brings.