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Tech Tuesday 12-7-11

Scott Thompson's picture

The big news this week in media is obviously the last issue of the News Of The World published last weekend. Perhaps not entirely unforseeable, but definitely a surprise. The wider impact of recent events on the planned bid for BSkyB will become clearer tomorrow.

While the withdrawal of advertisers from the weekends' edition of the newspaper no doubt played a large part in the decision, whether or not social media played a part in brands' decisions is harder to judge.

But with our weekly focus on the news in digital media and technology, our attention turns to some very interesting developments that have been happening in online video – or more accurately, online video on Facebook. Channel 4 are planning to stream T4 content on Facebook, exclusively to people who have "liked" the T4 page. Meanwhile, Channel 5 plan to use Facebook voting in the next series of Big Brother, with payments being made for voting using the Facebook Credits payment system (at a price yet to be announced.)

Perhaps taking things a step further, BBC Worldwide have started offering remastered episodes of Doctor Who for streaming through Facebook, with Facebook Credits again as the payment system. (Similar to an experiment by Time Warner which we mentioned in March.) A selection of nine stories will be available (one featuring each of the first ten doctors, with the exception of Paul McGann's eighth doctor, who only appeared in a single TV film.)

Meanwhile, Google's apparent reaction to Facebook's growth with the launch of "Google+" last week has taken much of the tech world's attention this week. While a growing number of preview invitations have been sent out (with a recent estimate at ten million), the role that it will play for advertisers is so far unclear. Reports are out that brand pages coming in the next couple of week, while the Google +1 button appears to be proliferating on major websites.

The week also brought news of Google's plans for an online+TV measurement panel coming to light. In partnership with Kantar research, Google aims to establish a panel of 3,000 people by the end of the year, with data and analysis offered to the industry by 2012. This panel will aim to address the complex issues of accurately measuring behaviour across TV and online media with a single-source measurement- something currently very difficult to do in the UK.

This project follows some projects with the GfK Media Efficiency Panel in the UK and Germany to track the efficiency of media spend across different media, based on measuring campaign reach alongside purchase behaviour. Particularly interesting is the possibility of feeding data from the combined panel into the IPA Touchpoints study. Although BARB have similar plans for a single-source, unified TV + PC measurement system, Google's ambitions to bring cross-media measurement sooner looks likely to both provide valuable audience data, as well as create some disruption in the way TV audience viewing is measured.

Finally, the long awaited announcement from Spotify of a US launch finally arrived... kind of. Although this is the first confirmation from the site that there are concrete plans for a launch, at the time of writing there is still no news about when the site will launch in the US, or whether the proposition will be the same as the European service (ie. a combination of ad-funded and subscription based service.)

Tech Tuesday 5-7-11

Scott Thompson's picture

BARB announce rollout of web viewing meter. Following a trial project which ended in May this year, TV measurement body BARB will be rolling out a web TV viewing meter in 100 BARB panel homes during the second half of this year. BARB then plans to extend it to up to 1,100 homes during 2012, with around 2,500 people participating in the combined measurement process in a staged approach, to ensure that the existing quality of TV audience measurement and reporting is not compromised.

The announcement has been welcomed by the IPA, with Research Director Lynne Robinson calling it a significant step for the television industry.

In the online world of advertising, although Amazon has been selling ads for some time, they have been limited to ads on its own sites (such as Amazon itself and IMDB.) But news this week is that Amazon is partnering with the Triggit DSP.

Interestingly, the Wall Street Journal's "AllThingsD" carries the headline is that Amazon is creating an ad network– which perhaps undervalues the key differences between ad exchanges and ad networks; the technology of a DSP gives Amazon much clearer understanding of the value of its data and how it is being used. I've written here before about the value of Amazon's customer database, and I would expect to see this being just the first step by Amazon towards making the most of this locked-away value beyond on-site suggestions.

In a blog post, Twitter has announced that it has hit the milestone of 200 million tweets per day. As seems to be traditional when big numbers are announced, Twitter provide some real-world equivalents to help visualise what that means (along with some nice graphics and the top trending topics);

For perspective, every day, the world writes the equivalent of a 10 million-page book in Tweets or 8,163 copies of Leo Tolstoy’s War and Peace. Reading this much text would take more than 31 years and stacking this many copies of War and Peace would reach the height of about 1,470 feet, nearly the ground-to-roof height of Taiwan’s Taipei 101, the second tallest building in the world.

Meanwhile, the company is facing more serious issues, as it is under investigation by the FTC for its business practices, apparently due to the way it is dealing with developers of 3rd party applications. This follows some interesting movements, as Ubermedia (a company that owns a number of Twitter clients) looked set to take advantage of Twitters "open" platform and potentially build their own business around users' end experience (for example, by selling their own advertising into users' Twitter streams, bypassing Twitters ad model.) This culminated when Twitter bought Tweedeck for $40 million- apparently in a defensive move against Ubermedia.

Another Twitter partnership is looking like it might be on shaky ground as its search deal with Google has expired. Google's "realtime" search has quietly disappeared, as the deal with Twitter to include Twitter results apparently expired on July 2nd. Although there is no official news on what Google plan to replace it with, it seems likely that it will involve the recently announced "Google+" social 'project'- perhaps tying users' own social connections to make more relevant Tweets appear in search listings? I'm sure we will see soon…

On the mobile side of things, a large patent portfolio has been up for auction in the US, where Google put forward a $4 billion bid… and lost. A consortium of six companies (Apple, Microsoft, RIM, EMC, Ericsson and Sony) won the auction of 6,000 Nortel patents and patent applications with a $4.5 billion bid. The auction (and partnerships) highlights the complexity of the mobile marketplace; the value of the smartphone market goes beyond simply selling handsets; patents on hardware and software are creating complicated deals between platform owners, and the value of patents alone can be more profitable than selling handsets- recent analysis at Asymco.com indicate that Microsoft make more money from Android than Windows Mobile.

Some interesting things have been happening in the world of mobile games– specifically with what must be one of the biggest mobile games ever; Angry Birds. Developer Rovio have already been learning interesting lessons about the mobile applications platform – apparently making over £600,000 a month from the free, ad-supported Android version (which followed the paid-for iPhone edition.) In a deal with Barnes and Noble announced this week, Angry Birds on the Nook e-reader platform will now include a location-based feature; play the game in a Barnes & Noble store, and gamers will get a free Mighty Eagle bonus…

If you don't know what the Mighty Eagle is, then you probably aren't one of the 75 million people who are spending 200 million minutes a day playing the game.) But you could always wait for Angry Birds the movie, which is apparently going to become a reality soon.

The mind boggles…

Tech Tuesday, 28-6-11

Scott Thompson's picture

It must have been a busy week over at Google. Although the inclusion of behavioral targeting in AdWords (or "interest based advertising" as Google prefer to call it), a first glimpse at the next generation of Google TV, and a tool to convert Flash to HTML5 would in most weeks be worth putting at the top of Tech Tuesday's round-up, what will no doubt be seen as the big news this week came out just a few hours ago, when Google announced the "Google+" project.

Their latest and most comprehensive effort in the "social" space, the project (note- not "product" or "service") ties together a number of different areas, aimed at replicating the way we share and communicate offline in a suite of online products; "+circles" (which is the most recognisable as a traditional "social network- ie. Facebook), "+sparks" (which sounds very similar to Quora), "+hangouts" (which sound similar to chartrooms), "+huddle" (a real-time instant message for groups) and "+mobile" (which seems to bring everything together in a mobile app.) Although the mobile app is available for Android now with iOS version(s?) to follow shortly, the Google+ service is currently invite-only.

Google explains it here in some more depth. Some more analysis from Om Malik at GigaOm explains why he sees the service as being no significant threat to Facebook, but with a greater potential impact on Skype.

Meanwhile, despite some recent speculation about Facebook's audience diminishing, figures from UKOM indicate that it now has a larger UK audience than MSN, making it the second biggest site in the UK in terms of monthly users.

Of course, the panel-based measurement system that UKOM currently uses in the UK probably under-represents Facebook's total audience and usage figures; as it is built around a PC meter, it doesn't include traffic from other devices, such as Macs, mobile phones, tablets or other "non-PC" devices. At least, not yet— Nielsen (the data provider for UKOM) have announced details of their planned move into a hybrid measurement system, combining panel-based measurement with site-centric tagging. MediaTel reports on the briefing Nielsen hosted earlier this week.

Nielsen aren't the first to launch a hybrid measurement system in the UK- comScore have been doing something similar for almost 2 years, and last week announced a new product built around this measurement, tracking non-PC devices usage. This included some surprising figures showing just how much traffic the iPad is accounting for, and I took a look at how  Apple devices dominate the UK's non-PC web traffic here last week.

Also on the topic of research, the IPA have announced some planned new features in IPA Touchpoints 4, the latest wave of a research project that looks at where different types of media fit into peoples' lives, which will add shopping behaviours, tablet usage and experiential events to the range of media that Touchpoints has already been covering since it's launch in 2005. (Naturally, at SMG, we will be involved in both of these research projects, with involvement in UKOM's technical group and liasing with the IPA in the development of Touchpoints 4.)

Over at Twitter, there are plans for new ad formats, including bringing "promoted" messages to users' main news stream. Perhaps the challenge of finding interesting ways to monetise Twitter's growth is a less exciting challenge than building up the service, as meanwhile Twitter's founders are taking a step back, returning to "Obvious"- the project they were working on originally where Twitter started life as a side-project.

The continued growth of online "social" sites and activities certainly looks set to grow. Which raises some interesting questions about what the future of "non-social" online activities are going to look like. With the growth of both social and digital, a report from the Wall Street Journal's AllThingsD suggests that the non-social web is actually shrinking.

So, a busy week! We will be taking a closer look at the Google+ project over the coming weeks as we get some more information about the different products (and hopefully some invitations!)

Tech Tuesday 21-6-11

Scott Thompson's picture

Online business continues to grow

Its a story that never seems to get old, but with a few reports published this week looking into different areas of growth of online business, it seems worth the occasional reminder that digital is still growing.

Firstly, the Global entertainment and media outlook from PwC outlines an expected growth of digital's share of all entertainment & media spending from 26% to 33%.

For the UK, PwC forecast a 4.8% increase over the next 4 years to £17.7 billion, with a rise of 11.2% for the online market (the only segment to be forecasted double digit growth.) However, although search advertising has previously been the main driver for the UK's online growth, social media and classified advertising are expected to be the source of the next wave of digital expansion.

Consumer spending on media and entertainment is expected to show slower growth of 2.7%, to hit £32.7bn by 2015, with £9.2bn being spent on accessing online media.

(Figures reported by NMA.co.uk)

Meanwhile, the IMRG Capgemini e-Retail index reported that online consumer spend in May was up 18% on last year to £5.3bn – equating to an average spend of £85 per person, with a total of £27.5 billion spent by consumers this year so far. By omitting travel (with "big ticket" spending in categories such as travel, electrical and home & garden still seeing the impact of the recession), an even more impressive growth of 21.5% is reported.

A similar report from the Office of National Statistics (PDF link) claims that ecommerce now accounts for 9.4% of the total retail market (excluding automotive fuel), up from 7.4% last year and 8.5% in April.

Guardian goes "Digital First"

But that's not to say that everything touched by digital turns to gold, as the chief executive of Guardian Media Group announced £33m in losses for last year, as while readership is moving online, revenues aren't following at the same pace, saying that they could run out of cash in three to five years if the business operations did not change.

The group is now committed to a "digital first" strategy, aiming to double digital revenues to nearly £100m by 2016. Editor-in-chief Alan Rusbridger said that an "open" digital philosophy would be embraced, bringing in contributions from beyond the ranks of its own journalists.

The move indicates that the Guardian doesn't believe that the decline in the print edition can be stopped or reversed, with Miller saying that "All newspapers will ultimately exit print, but we’re putting no timeframe on that.", and Rusbridger saying that "Every newspaper is on a journey into some kind of digital future. That doesn't mean getting out of print, but it does require a greater focus of attention, imagination and resource on the various forms that digital future is likely to take."

But rather than abandon the physical product, the newspaper could expect to see a redesign, aiming to be "as relevant at 9am as 9pm" and aiming to emulate "Newsnight not News at Ten."

ICANN opens new opportunities for web domain names

Top Level Domain Names (the last part of web addresses- ".com", ".org", ".int" etc.) have, until now, been intended to refer to either the geographic location of the web services, or provide information about the sort of services on offer (for example ".gov" indicating a US governmental agency, ".biz" indicating a business, ".mobi" indicating a site for mobile devices etc.)

ICANN – the body that oversees the management of internet names and addresses – have changed the system, allowing "groups" to create top level domains in any language or script.

What this means is that – in theory – large corporations (with $180,000+ to spare) will be able to set up a top level ".google" or ".msn" domain for their own use. What is more likely is that we will see more useful naming systems- so perhaps in a few years, you will get Premiership football updates from "premiership.sport" or "football.news", listen to music from "itunes.music", or find a nearby restaurant at "london.food" or "food.london". (Maybe you will end up finding us at "emergingspaces.media" – unless we can find the cash for "emerging.spaces"…)

ICANN have published a full guide (PDF link) to how the new system will work, and there is a useful 9 things you need to know post over at Mashable.com.

Mobile applications for catch-up TV

An ITV Player Android application has been launched, giving mobile access to ITV's catch-up TV services. Available across all Android 2.2-compatible devices, the app is free, although ITV haven't ruled out micropayments for content in the future.

With similar apps expected for Apple tablets and smartphones later in the year, this follows releases earlier this year of mobile applications for iPlayer and 4OD.

4OD's application is currently free, carrying sponsorship from Heineken, but it is understood that the long term strategy is to provide access for a one-off payment.

iPlayer is free for UK users but also this week, the BBC announced the first stage of a global rollout would begin with Western Europe. (Source: NMA.com) The international iPlayer would be a "different proposition" to the UK version– instead of serving as a catch-up service for broadcast TV content, the iPlayer will be the only way of accessing BBC content, which will be available for a monthly subscription of "less than £6", with a definitive amount yet to be announced.

Disclosure: Heineken is a Starcom MediaVest Group client.

Facebook, iPad Apps and HTML5

A year since the launch of the iPad, and still no official Facebook iPad app- even though the iPhone app was ready as soon as the App Store opened.

Apparently, not for long though. According to a New York times report, an official Facebook iPad app is understood to be in the final stages of testing- although the official word from Facebook is "nothing to announce now."

But there is some interesting discussion going on around Facebook's future involvement with native apps for iOS devices.

TechCrunch has reported about a project at Facebook going under the codename "Project Spartan", aimed at building a web application in HTML5, targeted at Mobile Safari users. Like the FT app we noted recently, the web app would bypass Apple's App Store, creating a platform that Facebook would be able to build on without having to follow Apple's rules and guidelines.

This highlights some important shifts that are going on with online platforms. As a platform owner, Apple are in control of what goes onto iOS– whether that is the recently announced integration with Twitter in iOS5, or the Apps that are allowed in the App Store.

But Facebook are a software platform– developers can build applications that work within Facebook. For their platform to work effectively across both desktop and mobile devices, they need to have control over it. On the technical front, this means that applications that work within Facebook need to be able to work on all sorts of devices– including ones that can't/won't/don't support technology like Flash (which appears to be the main drive behind the Spartan project.)

Another post over at Techcrunch suggests that Facebook's PR is none too happy about the news being broken, suggesting that Apple aren't aware of what a Facebook platform that bypasses Apple's App Store might be able to offer. Because if Facebook want to develop features like Facebook Credits which allow for payments within Facebook, then they will need to either figure a way to operate within Apple's guidelines (which includes Apple's 30% cut of in-app payments), or find an alternative way of reaching users of Apple's applications.

Perhaps Apple won't mind payments made in Facebook credits (provided Facebook don't directly sell them within the application.) But it seems a safe bet that Facebook won't want to be building all their future plans on assumptions of what Apple might or might not allow– both now and in the future.

New York Post blocks iPad users from website

But Apple aren't the only ones who can control what goes onto their platform– as a surprising story from the US shows, where the New York Post is apparently blocking iPad users from accessing their website.

Although access to the site is free to web browsers on the desktop and other mobile devices (including the iPhone), iPad users attempting to visit the site (either the homepage, or following links posted elsewhere) will see a message asking them to download the iPad application from the App Store – and pay either a subscription of $6.99/month or $74.99/year to access the content.

Currently, iPad users can still use a browser other than Safari (the iPads default) to access the website– or use an alternative device. We can only assume that this is not a strategic decision in itself, but simply a step towards the implementation of a full paywall strategy and other devices will see similar blocks as soon as alternative applications are in place.

Tech Tuesday, 14-6-11

Scott Thompson's picture

It seemed that last weeks deadline for the UK to implement new EU regulations around websites using cookies cast a shadow over the week. It seemed that at any conference, meeting, or even a room with more than 3 people working in digital media, the subject had to come up.

But Tech Tuesday – our weekly round-up of the news that matters in the world of digital media and technology – isn't about last week's news. So although we will be taking a deeper dive into the implications of the new regulations elsewhere on EmergingSpaces.co.uk, this is the place to visit for this week's news.

Facebook apologises for identifying people in photographs

Facebook announced the implementation of facial recognition technology, as it started to roll out the "Tag Suggestions" service to US users. The service uses facial identification technology to attempt to identify users in profiles, and then encourages users' to confirm the tags. (So it is still users' tagging photos; the technology simply makes it easier for them to do so.)

However, more recently as the service became available to users in other countries (including the UK), Facebook saw a backlash, and a wave of criticism for the system; partly for implementing it on an opt-out, rather than opt-in basis, and also for the way it was launched without properly informing users.

The backlash seems to have begun with a blog post from Graham Cluely at Sophos Security, who had noticed that Facebook had applied the facial recognition technology to more of its users' accounts without first informing them.

As usual with Facebook and privacy stories, this led to a wave of criticism of Facebook in general from bloggers and columnists, such as this blog post at Telegraph.co.uk;

The latest spooky development from Facebook – its silent introduction of face-recognition technology, which can “tag” pictures of users throughout the system – merely confirms my determination not to open an account.

(Perhaps if the author had opened an account, they would have been able to write a more informed description of the way it works…)

Granting further fuel to the fire, in the US complaints have been made to the FTC, while in the UK the ICO is thought to be getting involved.

Still, the impact of the negative PR doesn't seem to be doing any real harm to Facebook themselves. Rumours of an expected $100 billion IPO in 2012 are sounding quite feasible– at least in terms of timing, if not necessarily value.

Apple revises policy for in-app subscriptions

After coming under criticism for its policy around in-app purchases of content (where Apple took a 30% cut, with the additional caveat that while publishers can sell access to the same content elsewhere, they may not sell it for less than the price of the in-app purchase), Apple have revised their policy.

At this weeks WWDC, Apple revealed a new policy for app submissions. Now, publishers can charge whatever price they like elsewhere. The new condition is that alternative purchase paths cannot be linked from within the application itself. So, for example, for a newspaper application that sells in-app content and subscriptions, the newspaper website can sell cheaper subscription codes which can be redeemed from within an application to access content, but the application may not link directly to the newspaper website to send users to the cheaper alternative.

One publisher to have talked about the negotiations with Apple over in-app subs is the Financial Times, who we noted last week have released an HTML5-based web application, which bypasses the iTunes Store (and Apple's 30% cut.)

Along with the new "Newsstand" feature coming to iOS5 this autumn, it looks like Apple are working at building a more favourable environment for publishers wanting to use Apple's iOS platform as a storefront for selling (rather than giving away) content.

Google buy AdMeld

In a blog post, Google announced the acquisition of AdMeld, a yield optimisation provider used by publishers to get the best value from advertising space. The deal went through for a rumoured $400 million.

As The Wall blog notes, this gives Google access to solutions that operate throughout the whole supply chain for display advertising.

Tech Tuesday, 7-6-11

Scott Thompson's picture

Tech Tuesday is our weekly round-up of all you need to know from the news in online marketing and digital media technology

Apple unveil iCloud, iOS5 and "Lion"

At the keynote speech of their annual WWDC (Worldwide Developer Conference), Apple revealed a taste of what Mac, iPhone, iPad and iPod Touch users have in store for them when they are released later this year, with new versions of the Mac operating system OSX "Lion", the iPhone/iPad/iPod Touch operating system iOS, and a new iCloud service.

Some big stories included a deep integration of Twitter into iOS (which seems likely to drive usage), a "Newsstand" service for subscription-based iOS apps, and the move to "cut the cord"- freeing iPhones and iPads from the need to plug into a Mac or PC, while moving the important stuff into the "iCloud" and relegating the computer to "just another device."

We will have a more detailed analysis of the implications for mobile media later this week, so watch this space…

Microsoft reveal Windows 8

Meanwhile, Microsoft have revealed a glimpse of what the user interface for Windows 8 is expected to look like. With a release date yet to be announced, but expected at the end of 2012, the design is reacting to recent trends of smaller, lighter devices, touchscreens and immersive experiences, and technology built around web standards.

While the user interface has been optimised for touchscreen devices (ie. tablets), users will still be able to plug in a mouse and a keyboard and use it like a "traditional" PC. This marks a significant difference in strategy between Microsoft, compared to Apple and Google; while Apple see their desktop operating system getting more focussed on laptops and smartphones/tablets as a different category, Microsoft seem to be saying that you can have the best of both worlds with a device that is a tablet on the move, and a "proper PC" when you have the space for a keyboard and mouse.

More info over at Engadget

FT's iPad web app bypasses Apple

The Financial Times launched a new application for smartphones and tablets, bypassing Apple's App Store (and 30% cut.)

Some may remember the first generation of the iPhone, all those years ago in 2007, before the Apps Store, when Apple was insistent that web-based applications would be all that anyone would need to provide a great user experience. But since the App Store opened in 2008, it has got the majority of the attention.

The FT have jumped on some of the benefits that it offers — not least, the opportunity to build on HTML5, a platform that works across tablet devices.

Although the FT have launched it (available now at app.ft.com), they say that they have no plans to pull out of any app stores, but would be launching a marketing drive encouraging users to adopt the web app- including a weeks free access.

You can't say "Twitter" or "Facebook" on French TV

Surprising news from France; presenters are banned from encouraging viewers to "join us:" on Facebook of "follow us on Twitter". Unless they are reporting on a Facebook or Twitter-related story, no mention of the social networking sites is allowed.

The reasoning is perhaps more of a surprise; the thinking goes that encouraging viewers to visit a profile on a specific (and dominaint, American) website is effectively advertising for that service.

Meanwhile, the BBC introduces Share Tools in iPlayer, making it easy for users to share iPlayer programmes via Facebook and Twitter (and Digg, Reddit, StumbleUpon and Delicious.)

Groupon valuation leads to questions over the value of group buying

Since Groupon apparently rejected a $6 billion offer from Google in December, group buying site Groupon has had a lot of attention, and with talk of a $20 billion valuation following its S-1 form filing this week (an indication that the company intends to launch as a publicly traded company soon), the discussion is heating up.

With revenues in the first quarter of 2011 alone of $644.7 million (compared to $713.4 million for the whole of 2010 and $30.47 million in 2009), Groupon's growth has been astronomical, but what is less clear is the underlying value of the business.

That kind of rate of growth doesn't come cheaply, and Groupon is still a loss making business, spending heavily to build both its subscribers and sales force, losing $113.9m in Q1 2011 (or to put it another way, spending almost $1.50 to make $1), leading to analysts to question whether the value is rational or emotional.

But on the other hand, this is a very new digital space. It isn't hard to find books from experts in the digital space published in the late 1990s/early 2000s that completely missed the importance of search advertising, or failed to forsee the importance of scale for search engines. This post on Yipit's blog (an aggregator of daily deal services) questions some of the concerns around Groupon's estimated value.

Tech Tuesday, 31-5-11

Scott Thompson's picture

Apple reveal WWDC topics

Apple announced an outline of its annual Worldwide Developers Conference Keynote speech next Monday. Although it is unusual for Apple to pre-announce the content of a keynote speech, the announcement was doubly unusual in that it also contained the name of a new product; "iCloud". Expectations for the service are running high, with speculation ranging from a free offering similar to MobileMe (released at the same time as the iPhone, but to a considerably less enthusiastic response), a web-based iTunes (with Apple reportedly having signed 3 of the 4 major music labels, with Universal close to finalising a deal), Twitter integration, an online storage service – and many more theories beside.

With updated versions of the iPhone & iPad operating system iOS5 and the eighth version of Mac OSX, it is expected that iCloud will be deeply embedded in Apple's various products' software platforms.

The keynote itself will be presented by Steve Jobs; another surprise, since he announced a medical leave of absence earlier this year. Despite updated iPhone versions being announced at around this time of year since the original 2007 launch, new hardware is not expected to be among Apple's announcements.

Apple also announced that it's iWork suite of office applications (already available on the iPad) are now available on iPhone.

Google Wallet

Google have announced "Google Wallet", a mobile-based service which will allow users to use their phones as payment systems.

Google claim that;

In the past few thousand years, the way we pay has changed just three times—from coins, to paper money, to plastic cards. Now we’re on the brink of the next big shift.

The system will see a limited launch; only available on smartphones with built-in NFC (Near-Field Communication)- Google have announced that the system will be available at launch on the Nexus-S 4G in the US, with support for other devices to follow.

This announcement was quickly followed by the news that Google were being sued by PayPal, with accusations of Google poaching key employees and using trade secrets developed by PayPal for their own mobile payment system.

Although the convenience of a touch-to-pay system for smartphone owners seems relatively clear, whether consumers will want to move away from plastic cards and start using phones for payment is unclear. It seems unlikely that people will feel happy leaving their cards behind, as it will no doubt take some time for NFC-enabled payment systems to become as widely available as chip & pin card readers at points of sale.

AdMob ad requests triple in past year

As AdMob marked its first anniversary of being acquired by Google (following a rumoured bidding war between Google and Apple), the mobile advertising company has announced some impressive figures of growing advertising activity.

Overall ad requests have grown more than 3.5 times in the last year, with over 2.7 billion ad requests a day.

AdMob also revealed that the market for tablet ads is growing fast; more than 300% in the last six months, with 1 in 5 mobile ads now being served to tablet devices – far exceeding the ratio of tablets to smartphones in active use. AdMob's announcement included new formats for tablet ads, with full-screen interstitial ads now available to advertisers, which can include branded video, image galleries and interactive elements. Google's Doubleclick for Publishers ad serving platform has also been integrated with AdMob

SeeSaw to close

Following a strategic review by owners Arqiva, online video aggregator site SeeSaw is to close down due to lack of funding. The site started out as "Project Kangaroo", a combined TV catch-up service from the BBC, ITV and Channel 4, which was blocked by the Competition Commission due to its potential unfair dominance of the UK's online TV industry. The planned brand and technology were purchased by Arqiva, who went on to launch the service. However, facing competition from a number of sources, it has failed to have a significant impact on the UK market.

Govt to resume ad spend

Following a report that the government's freeze on advertising spending had resulted in the loss of lives, around £44m has been set aside for four advertising campaigns in England. These will include promotion of the SmokeFree anti-smoking website (which has seen traffic levels drop by a half), Change4Life campaign for healthy living (down by two thirds), and specific messages targeted at young people, and issues related to older people.

The report also set out guidelines for social media marketing activity, recommending "a shift away from traditional mass-media channels towards those channels the government already owns, such as government websites and poster sites in government buildings." Social media is expected to play a major part in these activities.

Tech Tuesday, 24-5-11

Scott Thompson's picture

Government supports "light touch" approach to cookie regulation

Following EU regulations passed last year, concern and confusion has surrounded how the regulation around online cookies (used to identify visitors across different web pages and sites) would be passed into law by EU states as todays deadline approached.

In an open letter from the DCMS today, Ed Vaizey sets out the governments approach; the government will take a "light touch business friendly" approach, clarifying that the government does not think that they should specify technical measures needed to obtain consent.

Confusion had surround an ambiguity in the EU directive, which originally set out a need for "prior, informed consent", but in a recital to the directive also stated that web browsers' settings (which may be left at a default setting, negating the "prior, informed consent") would be a sufficient indication.

Twitter's first employee moves to London

As Twitter prepare to open their London office (and rumoured EU headquarters), reports are that their first employee to be relocated has moved to head the yet-to-be-recruited London team.

The move will certainly help Twitter to grow its business here; currently, the sales focus of the company is very focussed on the US, but with targeted ads for the UK and other countries being made available later this year and the expected "self-service" advertising model, a local sales house will help to make Twitter's offering clearer to advertisers.

Obviously, unless you have been hiding from the media world this week, Twitter has been getting attention here for other reasons. With a significant surge in traffic reported last weekend as speculation over superinjunctions reached a peak, the site was at one point reported to be responsible for 1 in every 184 internet visits. This represented a 22% spike – compared to a 10% spike on 9th May, when the media reported the creation of an account which purported to name those who had taken out superinjunctions.

Some other interesting stats about the UK's Twitter usage were also reported; 12% of visits to the website are coming from new users (compared to 0.5% of Facebook visits), indicating that growth looks set to continue for a while, at least. Although Twitter only represents 0.55% of website visits in the UK (compared with 7.64% for Facebook, and 1% for BBC News) the growth means it has now passed the BBC's iPlayer in terms of popularity.

But perhaps a more interesting comparison of social and traditional media and the apparent tension between the two came from Tess Alps' Thinkbox blog

Anyone can search online and discover who the alleged sinners are but the mainstream media are gagged from telling us what those searches will uncover. […] It strikes me that until Twitter speculation is rubber-stamped by trusted reports in legitimate media, it is just a whiff of a story coming from the kitchen; it isn’t the meal itself. It needs ratifying to be satisfying.

Amazon selling more Kindle books than print

6 months after announcing that Kindle eBook sales had overtaken hardback books, Amazon have announced that they have now overtaken all book sales to become the most popular book format on Amazon.com.

Obviously, as exclusive sellers of books on the popular Kindle platform, Amazon's numbers aren't reflective of the industry as a whole, but publisher reports indicate around 15% or so of sales are coming from eBooks.

US bookshop Barnes & Noble offer a competing eReader platform ("Nook"), which is powered by Google's Android technology (although can't run Android smartphone/tablet applications), which this week saw the release of a new model with a black and white touch screen to complement the existing Nook Colour reader, which features a colour screen and the ability to run applications.

Future Publishing reach a digital tipping point

Future publishing say that they have reached a tipping point in their publishing model, as for the first time their digital revenue growth has outstripped the decline in print advertising, leading to total revenue growth for the 'magazine' publisher of 2% - its first growth in 4 years.

"The difference in the last 12 months [of trading] is that there has been more change in the last 10 months since iPads and tablets started to motor than the 10 years of digital before," said chief executive Stevie Spring.

Tech Tuesday, 17-5-11

Scott Thompson's picture

Google I/O Developer Conference

Google's annual 2-day developer conference took place this week; Google I/O. This is the platform where Google announce their technological developments, and sets the scene for their plans over the coming year. The "I/O" moniker is a programming term (meaning "in/out"), but for Google, this stands for "innovation" and "open."

The first day focussed on the Android mobile operating system. Along with some of the latest stats (100 million Android devices activated, 310 devices on sale and 4.5bn apps downloaded), Google outlined some of the key developments for the platform;

  • Android Honeycomb update to 3.1; a software update for Android tablets, including new features such as USB accessories and a film rental service.
  • The next major software release; "Ice Cream Sandwich"- which will combine the tablet-exclusive 3.0/3.1 versions, and the smartphone-exclusive 2.3 threads into a "cohesive whole".
  • Facial tracking technology being added to the operating system
  • "Google Music", a cloud-based music streaming service, and "Project Tungsten"- which will send music to your stereo
  • New systems to connect Android devices with other technology; "Android@home", which will allow Android devices to control your home lighting, dishwashers, alarm clocks, exercise bikes- pretty much anything, it seems.
  • Android Open Accessory initiative and Android Device Kit- allowing hardware tinkerers to build their own Android accessories.

The second day focussed on developments with Google's Chrome web browser platform.

  • Speech input being added to the browser
  • "Web GL", which will allow 3D graphics to be delivered over the web
  • "Chromebook"- low-cost laptops from Samsung and Acer (as launch partners), which will bring the Chrome OS operating system announced in 2009 to the market.

Chrome OS looks to be an interesting project; low-cost laptops with a minimal amount of software running on the laptop itself, with a strong focus on web-based services. One key difference is the purchase model, with $20/month laptops expected in the US, and the mobile network 3 expected to be a launch partner in the UK.

Facebook hire PR firm to smear Google

Rumours surfaced early this week about a PR firm hired to smear Google, after a blogger posted an email conversation with the PR firm apparently looking to promote negative stories about Google. After some investigation by journalists, Facebook admitted to being the client.

Confronted with evidence, a Facebook spokesman last night confirmed that Facebook hired Burson, citing two reasons: first, it believes Google is doing some things in social networking that raise privacy concerns; second, and perhaps more important, Facebook resents Google’s attempts to use Facebook data in its own social-networking service.

Facebook's concerns revolve around Google's "social circles" - connections aimed to improve social search - claiming that it;

  • Uses data mining to find social connections on different websites without users' consent/control
  • Shares the data it gathers with Google account users
  • Pulls connection and contact info from a number of sites (with a list of named sites "like"...)
  • Stores info from users who aren't Google account holders where they have a connection to a Google account holder- even if that is only a "friend of a friend" connection

The PR firm has since said that the assignment "should have been declined", as it is a breach of ethics.

The revelation highlights the growing friction between Google and Facebook, as Facebook's rapid growth in advertising looks set to overtake Google's display advertising (although is still a long way off their paid search advertising), and its growing position as the centre of users' internet experience enables it to become a platform for other services (most notably ecommerce) and a strategic threat to Google in other areas.

Meanwhile, Microsoft has announced that it will be tying Facebook data more closely into Bing search results, extending its vision of "social search."

Survey: 7.5M Facebook users below minimum age

A study in the US by Consumer Reports found that 7.5 million US Facebook users are under the age of 13 - with more than 5 million under the age of 10.

As we noted last month, these findings mirror those from an LSE study into under-age Facebook use (the site states that you must be at least 13 years old to register a profile.)

Tech Tuesday 10-5-11

Scott Thompson's picture

With some interesting rumours circulating about a Google "cloud music" service, and the UK's May 25th deadline to implement EU cookie regulations looming, there are some interesting big stories on the horizon. But these are the big stories in digital media & technology that caught our attention this week;

Microsoft buys Skype

Following rumours of a deal with Google or Facebook, Microsoft are to buy Skype for $8.5 billion.

Microsoft are expected to integrate the service across the Microsoft portfolio of products, including Windows, Windows Live! and Xbox Live!, but perhaps the most interesting opportunity is in integration with Windows Mobile.

The two most notable competing services in mobile are Apple's FaceTime and Google Voice. Although Skype and Google Voice currently work across a number of platforms, Apple's FaceTime currently only operates on Apple's platforms (iOS and OSX) – although Apple have indicated that it will be made available on other platforms.

Although the 3 network launched a Skype phone a few years ago, it did not use Skype technology over the mobile networks- it was more efficient to make a regular mobile phone call, which was then converted to a "true" VOIP call within the fixed-line network. As mobile networks move over to 4G/LTE, then "true" mobile internet voice/video calls may become a more practical application.

Skype's strong brand - for many, virtually a synonym for VOIP and video calling - must be a large part of the service's value. But in addition to the technology, Skype has a registered userbase of 663 million users– which seems likely to add some valuable user data to Microsoft's consumer databases.

As well as the consumer product, Microsoft are expected to leverage the Skype brand and technology for enterprise communication tools; currently, Microsoft have an instant messaging, email and VOIP application called Lync, which is an enterprise equivalent to the consumer-facing Windows Live Messenger.

Telegraph launch paid iPad app

This is the Telegraph's first move into subscription-based digital content, and is an extension to/replacement for the free iPad app that the Telegraph launched last September. The new app is free to Telegraph print subscribers and available to non-subscribers for £1.19 per edition or £9.99 a month. So far, only the Times and the Telegraph have released subscription-based versions of their iPad apps- although all the UK's national newspapers have a presence in the iTunes App Store, and the Telegraph is expected to implement a metered paywall system to its website later this year.

New features in the iPad app include "pinch and zoom", night-reading mode, access to a 30-day archive of news (and 7 day archive of cartoons), and a greater depth of content from the Telegraph newspapers (including interactive crosswords and photo galleries), and will be updated daily.

People have twice as many online friends as "real" ones

(Note- link to Word doc.)

Research from the Cystic Fibrosis Trust to help understand the role of online friendships in today's society finds that the average Brit has 121 online friends, compared with 55 "physical" friends. 87% of people recognise that online friendships are a lifeline to people who aren't able to physically socialise as much as they would like.

The research finds that people find online friendships more easy, but also indicates that people feel able to be more open, confident and honest with their "virtual" friends. This may explain why more than a quarter say that they feel as strongly - if not more strongly - about their online friends as their "physical-world counterparts", and one in ten has either met their best friend online, or believe that they will meet lifelong friends on the web.

The research also highlighted how the social web is changing the way people communicate; only 5% would ask for someone’s phone number to get in touch, compared to 23% who are more likely to ask for an email address or a full name with the intention of adding them on a social network.

Bendy Screens

Although future-facing technologists have been talking about flexible screens for some time, 2 interesting new technologies have been unveiled to the world this week.

The first was a demonstration of flexible colour displays that could be implemented in flexible smartphones- using bending and folding as an alternative to tapping and swiping as a user interface.

Creator Roel Vertegaal declares that "This is the future […] Everything is going to look and feel like this within five years." (I'll be sure to check back in 2016, but my guess is that solid screens will be here for a while longer.)

Meanwhile, screens that can be printed onto cloth, again using similar technology to e-readers such as Amazon's Kindle, have been demonstrated.

Although neither of these flexible screens are currently capable of displaying colour images, it seems likely to be a matter of time for the technology to take the next step. In the meantime, the potential applications for fabric screens will no doubt be providing some food for thought for innovative outdoor advertisers. Will our clothes be able to wirelessly connect to our mobile phones to display online images? Will sponsorship of sports like sailing take on a new dynamic quality? And what will we call digital display advertising if it's displayed on real-life banners? It looks like we will soon see.