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Facebook helps Daily Mirror's web traffic rocket 24%

The website for the Mirror Group was the standout winner in terms of growth last month, with a 24% lift in unique browsers following a renewed social media strategy.

According to ABC Multiplatform figures, formerly called ABCe, for April , Mirror.co.uk attracted 14,108,330 unique users last month, up from 11,418,514 in March.

The site, which includes content from the Daily Mirror newspaper, as well as mirrorfootball.co.uk and 3am.co.uk, has seen unique browsers increase by 51% within the past year.

Helping it outperform the market last month was a renewed focus on its social media strategy, and in particular, Facebook. The publisher embarked on a concerted effort to seed its stories via Facebook and open more of its site content to user comments.

Referrals via Facebook were responsible for less than 5% of total traffic at Mirror.co.uk in the first three months of the year, but this had rocketed to around 30%, more than four million uniques, in April.

There is no doubt that social plug ins, if used correctly can significantly increase site traffic. It is not new for people to desire to share content and make recommendations to others. What sites like Facebook have done is simply make that process easier than before, by allowing your curated network to push information to you.

The Mirror is not the first website to use this kind of strategy to boost it’s audience, The Mail Online has become the largest newspaper website, whilst being plugged in to social media.

Facebook has been actively encouraging brands to take advantage of social plug ins since they launched them a year ago. They are essentially a free way to distribute content across the Facebook platform and have become an integral part of a number of websites’ traffic strategies worldwide.

The Mirror have implemented the “recommend” button for pushing out news stories. Bearing in mind that over 15 million unique users access Facebook in the UK daily, this is obviously a good place for them to be.

This is not a new phenomenon, as over half of comScores’ global top 100 websites have integrated in one way or another with Facebook, and more than 250 million people use Facebook on external websites each month. In addition, since they launched social plug ins in April 2010, an average of 10,000 new websites integrate with Facebook every day.

April was a good month as far as newsworthy events were concerned, with the Royal Wedding and the end of Osama Bin Laden, but whilst The Mirror recorded it’s 24% uplift, all of it’s competitor newspaper websites actually saw traffic decline.

The Mirror still trails the Mail, Guardian and Telegraph by a considerable margin, but it will be interesting to see if this strategy will continue to promote growth, and how their competitors will react.

Tech Tuesday, 31-5-11

Scott Thompson's picture

Apple reveal WWDC topics

Apple announced an outline of its annual Worldwide Developers Conference Keynote speech next Monday. Although it is unusual for Apple to pre-announce the content of a keynote speech, the announcement was doubly unusual in that it also contained the name of a new product; "iCloud". Expectations for the service are running high, with speculation ranging from a free offering similar to MobileMe (released at the same time as the iPhone, but to a considerably less enthusiastic response), a web-based iTunes (with Apple reportedly having signed 3 of the 4 major music labels, with Universal close to finalising a deal), Twitter integration, an online storage service – and many more theories beside.

With updated versions of the iPhone & iPad operating system iOS5 and the eighth version of Mac OSX, it is expected that iCloud will be deeply embedded in Apple's various products' software platforms.

The keynote itself will be presented by Steve Jobs; another surprise, since he announced a medical leave of absence earlier this year. Despite updated iPhone versions being announced at around this time of year since the original 2007 launch, new hardware is not expected to be among Apple's announcements.

Apple also announced that it's iWork suite of office applications (already available on the iPad) are now available on iPhone.

Google Wallet

Google have announced "Google Wallet", a mobile-based service which will allow users to use their phones as payment systems.

Google claim that;

In the past few thousand years, the way we pay has changed just three times—from coins, to paper money, to plastic cards. Now we’re on the brink of the next big shift.

The system will see a limited launch; only available on smartphones with built-in NFC (Near-Field Communication)- Google have announced that the system will be available at launch on the Nexus-S 4G in the US, with support for other devices to follow.

This announcement was quickly followed by the news that Google were being sued by PayPal, with accusations of Google poaching key employees and using trade secrets developed by PayPal for their own mobile payment system.

Although the convenience of a touch-to-pay system for smartphone owners seems relatively clear, whether consumers will want to move away from plastic cards and start using phones for payment is unclear. It seems unlikely that people will feel happy leaving their cards behind, as it will no doubt take some time for NFC-enabled payment systems to become as widely available as chip & pin card readers at points of sale.

AdMob ad requests triple in past year

As AdMob marked its first anniversary of being acquired by Google (following a rumoured bidding war between Google and Apple), the mobile advertising company has announced some impressive figures of growing advertising activity.

Overall ad requests have grown more than 3.5 times in the last year, with over 2.7 billion ad requests a day.

AdMob also revealed that the market for tablet ads is growing fast; more than 300% in the last six months, with 1 in 5 mobile ads now being served to tablet devices – far exceeding the ratio of tablets to smartphones in active use. AdMob's announcement included new formats for tablet ads, with full-screen interstitial ads now available to advertisers, which can include branded video, image galleries and interactive elements. Google's Doubleclick for Publishers ad serving platform has also been integrated with AdMob

SeeSaw to close

Following a strategic review by owners Arqiva, online video aggregator site SeeSaw is to close down due to lack of funding. The site started out as "Project Kangaroo", a combined TV catch-up service from the BBC, ITV and Channel 4, which was blocked by the Competition Commission due to its potential unfair dominance of the UK's online TV industry. The planned brand and technology were purchased by Arqiva, who went on to launch the service. However, facing competition from a number of sources, it has failed to have a significant impact on the UK market.

Govt to resume ad spend

Following a report that the government's freeze on advertising spending had resulted in the loss of lives, around £44m has been set aside for four advertising campaigns in England. These will include promotion of the SmokeFree anti-smoking website (which has seen traffic levels drop by a half), Change4Life campaign for healthy living (down by two thirds), and specific messages targeted at young people, and issues related to older people.

The report also set out guidelines for social media marketing activity, recommending "a shift away from traditional mass-media channels towards those channels the government already owns, such as government websites and poster sites in government buildings." Social media is expected to play a major part in these activities.

Tech Tuesday, 24-5-11

Scott Thompson's picture

Government supports "light touch" approach to cookie regulation

Following EU regulations passed last year, concern and confusion has surrounded how the regulation around online cookies (used to identify visitors across different web pages and sites) would be passed into law by EU states as todays deadline approached.

In an open letter from the DCMS today, Ed Vaizey sets out the governments approach; the government will take a "light touch business friendly" approach, clarifying that the government does not think that they should specify technical measures needed to obtain consent.

Confusion had surround an ambiguity in the EU directive, which originally set out a need for "prior, informed consent", but in a recital to the directive also stated that web browsers' settings (which may be left at a default setting, negating the "prior, informed consent") would be a sufficient indication.

Twitter's first employee moves to London

As Twitter prepare to open their London office (and rumoured EU headquarters), reports are that their first employee to be relocated has moved to head the yet-to-be-recruited London team.

The move will certainly help Twitter to grow its business here; currently, the sales focus of the company is very focussed on the US, but with targeted ads for the UK and other countries being made available later this year and the expected "self-service" advertising model, a local sales house will help to make Twitter's offering clearer to advertisers.

Obviously, unless you have been hiding from the media world this week, Twitter has been getting attention here for other reasons. With a significant surge in traffic reported last weekend as speculation over superinjunctions reached a peak, the site was at one point reported to be responsible for 1 in every 184 internet visits. This represented a 22% spike – compared to a 10% spike on 9th May, when the media reported the creation of an account which purported to name those who had taken out superinjunctions.

Some other interesting stats about the UK's Twitter usage were also reported; 12% of visits to the website are coming from new users (compared to 0.5% of Facebook visits), indicating that growth looks set to continue for a while, at least. Although Twitter only represents 0.55% of website visits in the UK (compared with 7.64% for Facebook, and 1% for BBC News) the growth means it has now passed the BBC's iPlayer in terms of popularity.

But perhaps a more interesting comparison of social and traditional media and the apparent tension between the two came from Tess Alps' Thinkbox blog

Anyone can search online and discover who the alleged sinners are but the mainstream media are gagged from telling us what those searches will uncover. […] It strikes me that until Twitter speculation is rubber-stamped by trusted reports in legitimate media, it is just a whiff of a story coming from the kitchen; it isn’t the meal itself. It needs ratifying to be satisfying.

Amazon selling more Kindle books than print

6 months after announcing that Kindle eBook sales had overtaken hardback books, Amazon have announced that they have now overtaken all book sales to become the most popular book format on Amazon.com.

Obviously, as exclusive sellers of books on the popular Kindle platform, Amazon's numbers aren't reflective of the industry as a whole, but publisher reports indicate around 15% or so of sales are coming from eBooks.

US bookshop Barnes & Noble offer a competing eReader platform ("Nook"), which is powered by Google's Android technology (although can't run Android smartphone/tablet applications), which this week saw the release of a new model with a black and white touch screen to complement the existing Nook Colour reader, which features a colour screen and the ability to run applications.

Future Publishing reach a digital tipping point

Future publishing say that they have reached a tipping point in their publishing model, as for the first time their digital revenue growth has outstripped the decline in print advertising, leading to total revenue growth for the 'magazine' publisher of 2% - its first growth in 4 years.

"The difference in the last 12 months [of trading] is that there has been more change in the last 10 months since iPads and tablets started to motor than the 10 years of digital before," said chief executive Stevie Spring.

Tech Tuesday, 17-5-11

Scott Thompson's picture

Google I/O Developer Conference

Google's annual 2-day developer conference took place this week; Google I/O. This is the platform where Google announce their technological developments, and sets the scene for their plans over the coming year. The "I/O" moniker is a programming term (meaning "in/out"), but for Google, this stands for "innovation" and "open."

The first day focussed on the Android mobile operating system. Along with some of the latest stats (100 million Android devices activated, 310 devices on sale and 4.5bn apps downloaded), Google outlined some of the key developments for the platform;

  • Android Honeycomb update to 3.1; a software update for Android tablets, including new features such as USB accessories and a film rental service.
  • The next major software release; "Ice Cream Sandwich"- which will combine the tablet-exclusive 3.0/3.1 versions, and the smartphone-exclusive 2.3 threads into a "cohesive whole".
  • Facial tracking technology being added to the operating system
  • "Google Music", a cloud-based music streaming service, and "Project Tungsten"- which will send music to your stereo
  • New systems to connect Android devices with other technology; "Android@home", which will allow Android devices to control your home lighting, dishwashers, alarm clocks, exercise bikes- pretty much anything, it seems.
  • Android Open Accessory initiative and Android Device Kit- allowing hardware tinkerers to build their own Android accessories.

The second day focussed on developments with Google's Chrome web browser platform.

  • Speech input being added to the browser
  • "Web GL", which will allow 3D graphics to be delivered over the web
  • "Chromebook"- low-cost laptops from Samsung and Acer (as launch partners), which will bring the Chrome OS operating system announced in 2009 to the market.

Chrome OS looks to be an interesting project; low-cost laptops with a minimal amount of software running on the laptop itself, with a strong focus on web-based services. One key difference is the purchase model, with $20/month laptops expected in the US, and the mobile network 3 expected to be a launch partner in the UK.

Facebook hire PR firm to smear Google

Rumours surfaced early this week about a PR firm hired to smear Google, after a blogger posted an email conversation with the PR firm apparently looking to promote negative stories about Google. After some investigation by journalists, Facebook admitted to being the client.

Confronted with evidence, a Facebook spokesman last night confirmed that Facebook hired Burson, citing two reasons: first, it believes Google is doing some things in social networking that raise privacy concerns; second, and perhaps more important, Facebook resents Google’s attempts to use Facebook data in its own social-networking service.

Facebook's concerns revolve around Google's "social circles" - connections aimed to improve social search - claiming that it;

  • Uses data mining to find social connections on different websites without users' consent/control
  • Shares the data it gathers with Google account users
  • Pulls connection and contact info from a number of sites (with a list of named sites "like"...)
  • Stores info from users who aren't Google account holders where they have a connection to a Google account holder- even if that is only a "friend of a friend" connection

The PR firm has since said that the assignment "should have been declined", as it is a breach of ethics.

The revelation highlights the growing friction between Google and Facebook, as Facebook's rapid growth in advertising looks set to overtake Google's display advertising (although is still a long way off their paid search advertising), and its growing position as the centre of users' internet experience enables it to become a platform for other services (most notably ecommerce) and a strategic threat to Google in other areas.

Meanwhile, Microsoft has announced that it will be tying Facebook data more closely into Bing search results, extending its vision of "social search."

Survey: 7.5M Facebook users below minimum age

A study in the US by Consumer Reports found that 7.5 million US Facebook users are under the age of 13 - with more than 5 million under the age of 10.

As we noted last month, these findings mirror those from an LSE study into under-age Facebook use (the site states that you must be at least 13 years old to register a profile.)

Tech Tuesday 10-5-11

Scott Thompson's picture

With some interesting rumours circulating about a Google "cloud music" service, and the UK's May 25th deadline to implement EU cookie regulations looming, there are some interesting big stories on the horizon. But these are the big stories in digital media & technology that caught our attention this week;

Microsoft buys Skype

Following rumours of a deal with Google or Facebook, Microsoft are to buy Skype for $8.5 billion.

Microsoft are expected to integrate the service across the Microsoft portfolio of products, including Windows, Windows Live! and Xbox Live!, but perhaps the most interesting opportunity is in integration with Windows Mobile.

The two most notable competing services in mobile are Apple's FaceTime and Google Voice. Although Skype and Google Voice currently work across a number of platforms, Apple's FaceTime currently only operates on Apple's platforms (iOS and OSX) – although Apple have indicated that it will be made available on other platforms.

Although the 3 network launched a Skype phone a few years ago, it did not use Skype technology over the mobile networks- it was more efficient to make a regular mobile phone call, which was then converted to a "true" VOIP call within the fixed-line network. As mobile networks move over to 4G/LTE, then "true" mobile internet voice/video calls may become a more practical application.

Skype's strong brand - for many, virtually a synonym for VOIP and video calling - must be a large part of the service's value. But in addition to the technology, Skype has a registered userbase of 663 million users– which seems likely to add some valuable user data to Microsoft's consumer databases.

As well as the consumer product, Microsoft are expected to leverage the Skype brand and technology for enterprise communication tools; currently, Microsoft have an instant messaging, email and VOIP application called Lync, which is an enterprise equivalent to the consumer-facing Windows Live Messenger.

Telegraph launch paid iPad app

This is the Telegraph's first move into subscription-based digital content, and is an extension to/replacement for the free iPad app that the Telegraph launched last September. The new app is free to Telegraph print subscribers and available to non-subscribers for £1.19 per edition or £9.99 a month. So far, only the Times and the Telegraph have released subscription-based versions of their iPad apps- although all the UK's national newspapers have a presence in the iTunes App Store, and the Telegraph is expected to implement a metered paywall system to its website later this year.

New features in the iPad app include "pinch and zoom", night-reading mode, access to a 30-day archive of news (and 7 day archive of cartoons), and a greater depth of content from the Telegraph newspapers (including interactive crosswords and photo galleries), and will be updated daily.

People have twice as many online friends as "real" ones

(Note- link to Word doc.)

Research from the Cystic Fibrosis Trust to help understand the role of online friendships in today's society finds that the average Brit has 121 online friends, compared with 55 "physical" friends. 87% of people recognise that online friendships are a lifeline to people who aren't able to physically socialise as much as they would like.

The research finds that people find online friendships more easy, but also indicates that people feel able to be more open, confident and honest with their "virtual" friends. This may explain why more than a quarter say that they feel as strongly - if not more strongly - about their online friends as their "physical-world counterparts", and one in ten has either met their best friend online, or believe that they will meet lifelong friends on the web.

The research also highlighted how the social web is changing the way people communicate; only 5% would ask for someone’s phone number to get in touch, compared to 23% who are more likely to ask for an email address or a full name with the intention of adding them on a social network.

Bendy Screens

Although future-facing technologists have been talking about flexible screens for some time, 2 interesting new technologies have been unveiled to the world this week.

The first was a demonstration of flexible colour displays that could be implemented in flexible smartphones- using bending and folding as an alternative to tapping and swiping as a user interface.

Creator Roel Vertegaal declares that "This is the future […] Everything is going to look and feel like this within five years." (I'll be sure to check back in 2016, but my guess is that solid screens will be here for a while longer.)

Meanwhile, screens that can be printed onto cloth, again using similar technology to e-readers such as Amazon's Kindle, have been demonstrated.

Although neither of these flexible screens are currently capable of displaying colour images, it seems likely to be a matter of time for the technology to take the next step. In the meantime, the potential applications for fabric screens will no doubt be providing some food for thought for innovative outdoor advertisers. Will our clothes be able to wirelessly connect to our mobile phones to display online images? Will sponsorship of sports like sailing take on a new dynamic quality? And what will we call digital display advertising if it's displayed on real-life banners? It looks like we will soon see.

Tech Tuesday, 3-5-2011

Scott Thompson's picture

With the Bank Holiday at one end and the royal wedding at the other, most of the UK saw a short working week last week (which probably meant a week off for just 3 days holiday for some, and a full week's worth of work in just 3 days for the rest.

The royal wedding was doubtlessly the big event in the UK (with the online traffic at one point crashing the BBC's website), the media story of the week was the death of Osama bin Laden. But as with any major headline, it revealed a few interesting insights into how journalism and news reporting is changing in an increasingly digital, connected world.

The White House is obviously a powerful enough voice to be able to control its own message, but it is still interesting to note that it has a number of online channels of its own, allowing the Oval Office to communicate directly with the people. This includes a Flickr photostream- so you can take a look at a shot of Obama and the security team receiving updates (presumably while watching real-time updates.)

On the mainstream media side, in the rush to report what was obviously going to be a massive story a few mix ups were made along the way.

But the social media side is where things are chaning rapidly. One Twitter user, in Afghanistan on a break from the rat race, inadvertantly live blogged the attack. There is an interesting account of how the trail of Twitterers led from a relatively modest Twitter existence to the attention of the world's press.

Once the location of the strike had been identified, a number of people started posting "reviews" of the location on Google Maps. More user data from related tweets have been gathered and analysed, producing some interesting visualisations of Twitter data. There are also some <a href="http://kottke.org/11/05/the-limits-of-crowds>interesting insights into the way people react to big news, big events, and big crowds (noting that Twitter is, in effect, a big crowd.)

But my personal favourite tweet on the subject;

Twitter changing the way modern news is reported.I never expected Phil Neville to be the first person to tell me Bin Laden's been killed.

Expect to see lots more industry news over the next week or two as we start seeing the effect this major news story has had on news websites' traffic and newspaper sales.

Twitter buys Tweetdeck

Techcrunch reports that Twitter is to buy TweetDeck - the London-based company responsible for the Twitter client application of the same name.

While there are a number of Twitter clients, Tweetdeck is notable in providing a dashboard-like interface, allowing users to keep track of multiple accounts, Twitter searches, messages, and a number of other services (including Facebook) in seperate columns. For power users, this makes Tweetdeck a very popular choice of client - and it is the Twitter power users who are of particular interest to marketers interested in word of mouth and potential brand advocates.

A recent post from Techcrunch explains the importance of the deal, and how losing control of Tweedeck users could have significantly damaged Twitter's potential advertising market.

Taxi by text: Vodafone customers to be able to pay with mobiles

Vodafone has announced a scheme to allow Londoners to pay for black cabs using a text message; the amount charged can then be charged to the customers' mobile phone account. The company will also be installing branded cabs with chargers for a range of handsets, including iPhones and BlackBerrys. The scheme is part of a £10m campaign focussed on London, where mobile networks have been pressured by the growth of smartphones.

Second Sony security breach

Following an attack on the PlayStation Network last week in which an estimated 77 million users' account details (including passwords, security questions and credit card details) were accessed in an attack on the network, a second attack on the Sony Online Entertainment Network has been discovered. Although the second attack happened on the 16th and 17th April (before the PlayStation Network attack), it was only discovered on Monday May 1st.

Strong results from BSkyB indicate a strong digital future

Despite some slowdown in customer and product sales growth (as the relatively new digital TV market approaches saturation), strong sales in broadband services indicate the BSkyB may be approaching a position of dominance in a digital future. With strong investments in content and services in the pay-TV market, Sky have a very dominant position.

A few years ago, this wouldn't have troubled the likes of BT, or traditional broadcasters, but with the growth of VOD and the increasing likelihood of online content becoming tied to the online delivery (eg. access to VOD for Sky subscribers, or access to The Times online for Sky News subscribers), as well as the connections between TV, broadband and mobile subscriptions, the impact that Sky will have as paid-for online video services start to grow (as video moves from the PC to the TV screen) will be making some service providers nervous, as it funnels its earnings from the increasingly lucrative pay TV business.

Tech Tuesday, 19-4-11

Scott Thompson's picture

It's been a busy week in the world of digital media. Over in the US, online advertising has overtaken print spend. On the new technology front, iPad 2 demand is still outstripping supply in New York, as global PC sales are showing signs of having passed their peak

Back in the UK, we have heard that Twitter are opening a London office, and that some prominent UK tech sites have dropped in Google's rankings as their latest search algorithm update (which we mentioned back in January) comes to the UK.

In the world of TV, 3D seems to be gathering momentum as we hear that Sky has appointed a new director of Sky 3D, that James Cameron expects all cinemas to be 3d-capable in 5 years, and 3D games are continuing their growth.

And a big wedding next week will be live on YouTube for those who want to watch it…

So, lots going on! But here are the biggest stories in the Digital Media world that have caught our eye;

MailOnline overtakes the Huffington Post to become the world's second largest 'newspaper' site — but New York Times remains number one.

According to ComScore, despite a 20% month-on-month growth in traffic at the Huffington Post taking it to 38,429,000 monthly unique visitors, MailOnline achieved a 27% rise in visitors, taking it to 39,635,000. This makes it the second largest of ComScore's "Newspaper" category of websites.

But the New York Times remains top of the table, and showed even larger growth with a 41% surge in traffic, taking it to 61,964,000 unique users from around the world.

As we mentioned last month, the New York Times has recently launched a paywall model, offering casual users access to a limited number of articles for free each month before being asked to become a "digital subscriber."

Whether the New York Times will be able to maintain this global domination is yet to be seen — particularly considering that the pricing model for subscribers is so closely tied to the physical, printed product. Of course, it may be that the NYT simply isn't geared up to properly monetise its' international audience through advertising, and may not see visitors from outside the US (who cannot easily buy print subscriptions, or be as easily targeted with advertising) as being valuable to its core business.

Whether MailOnline can manage to successfully monetise a free, global audience in the way that the New York Times seems to be struggling remains to be seen, but TheWall has an interesting analysis of how they have designed their site to target this kind of audience.

Disclosure: Associated Newspapers is a Starcom MediaVest Group client.

Google expected to overtake ITV as the UK's biggest advertising earner

Some interesting analysis from The Guardian;

Figures released by the search giant reveal that the UK generated $969m (£593m) of revenue in the first quarter of 2011. On present growth rates of around 25% per quarter – which it has sustained since September 2009 – Google will rack up between $5.2bn (£3.2bn) and $5.6bn (£3.4bn) in the UK. However to make the most accurate comparison of Google's and ITV's advertising revenues, it is necessary subtract the search engine's "traffic acquisition costs" (TAC), which Google pays to partners such as AOL or MySpace to acquire business. Those have run at 25% of revenue for the past five quarters. On that basis, Google's total UK advertising income in the year will be between £2.4bn and £2.55bn, depending on whether one assumes 20% or 25% growth this year – well beyond the £1.7bn ITV will manage if it achieves a 15% rebound during 2011.

Although internet advertising has grown to take a significant share in advertising spending in many countries, the UK is unique in that paid-for search advertising has a much greater share than most countries (57%, according to the most recent figures from the IAB.) In addition, Google's share of the search market is unusually large- estimated to be at least 85%.

As Google's recent change in CEO has led to an interesting change of focus, which could well lead to more growth in revenue outside of search (which accounts for the vast majority of Google's profits.) Is there anything that looks likely to slow them down?

Spotify changes its Free/Open product

As speculation continues to circulate about Spotify's anticipated US launch, Spotify has announced some new restrictions to its free, ad-supported service, limiting the total amount of music users can listen to, and the number of times they can listen to specific songs. On their blog, they explain what is happening;

Here’s how the changes will work:
  • New Spotify users will be able to enjoy our unrivalled free service as it is today for the first 6 months.
  • As of May 1st, any user who signed up to the free service on or before November 1st 2010 will be able to play each track for free up to a total of 5 times. Users who signed up after the beginning of November will see these changes applied 6 months after the time they set up their Spotify account.
  • Additionally, total listening time for free users will be limited to 10 hours per month after the first 6 months. That’s equivalent to around 200 tracks or 20 albums.

It seems that this move is trying to push more of the heavier users away from the ad-supported model and towards the paid for model, as the free service becomes less of a standalone service in its own right, and more of a taster of what Spotify's subscription service has to offer.

On one hand, the free service might be a useful way for more passionate music fans to listen to a wider variety of music before they buy it, with the 5-listen cutoff prompting them that they have found a song worth owning. It seems that the more limited service is more likely to co-exist with the traditional music-buying model that record labels are familiar with.

On the other hand, once users have got used to a huge library of music that they can access from their computers, smartphones etc. with a fairly small subscription fee, presumably they would be less inclined to spend money on top of that on CDs and downloaded MP3s - making it tougher for them to cancel their subscriptions further down the line when their own music collections have fallen out of date.

In our Spotify: The Future of Music? piece last year, we questioned whether Spotify would be able to strike the right balance between the free and paid-for services for users, and this seems to mark the end of the "too good to be true", free and unlimited online music service. Of course, every track played costs Spotify money in royalties which advertising alone is unlikely to be able to cover, and as Spotify's founder Daniel Ek says, "to make [the free service] possible, we have to put some limits in place going forward."

But the change also raises the question that, if the heaviest and more habitual users are increasingly being pushed towards the paid-for version, who is the advertising in the free service going to be best at reaching? Is Spotify's view of the ad-supported model really something that can co-exist with a "premium" subscription service, with advertising providing an engaging and useful service to listeners — or just something for listeners to pay to avoid?

Tech Tuesday 12-4 -11

Scott Thompson's picture

Twitter to Offer Marketers More Tools to Target and Track Followers

In a move to give more flexibility to advertisers, Twitter has announced new geo-targeting advertising opportunities and a "follower dashboard" feature for advertising brands to help them to tune and target their Twitter messages.

The targeting feature will help advertisers to be more targeted with Promoted products (launched last year, when only 6 advertisers were using Twitter), selectively targeting users in relevant locations in 210 US cities and more than 100 countries, with a wider catalogue coming over the next year. AdAge reports that;

Twitter's geo-targeting is based on an aggregate of data that users provide through their tweeting behavior. So, for example, if a user listed San Francisco as his location but sends most of his tweets from Los Angeles, a Los Angeles-based company would be able to target that user on Twitter.

Twitter currently has over 600 advertisers, 80% of which are repeat business marketers.

Google to boost spend on original YouTube content

In a growing move to reposition YouTube as a platform for quality, professionally-produced video content, Google is to invest "tens of millions of dollars" in original content, as it prepares for the shift from online video from the PC to the living room TV.

Google is also expected to announce a "major overhaul" of the site's design- although Google have downplayed these rumours.

Time Warner and Viacom in legal battle over iPad streaming

Media Guardian reports;

The companies filed lawsuits against each other on Thursday, asking a New York federal judge to decide whether Time Warner Cable, the company's cable TV business, should be allowed to stream Viacom programmes on Apple's tablet computer without paying the company more money. Time Warner Cable was forced to pull 11 popular channels – including Viacom's Comedy Central and MTV – from its iPad app last month after legal complaints from the company, Rupert Murdoch's News Corporation and Discovery. The media companies argue Time Warner should pay them more money to stream their programmes on devices other than TVs. Viacom said that the iPad app – which Time Warner says has been downloaded more than 360,000 times – would result in "substantial and irreparable injury" to its business. Time Warner protests that its customers should be able to watch programming on as many screens as they wish – and that its existing contract with the channels allows this.

Facebook launch Open Compute project

Over the last few years of Facebook's growth, they have quickly built up a huge network of servers and data centres to handle the unprecedented volume of traffic that the website faces.

In a bold move, they have made the designs and specifications of these centres public, as an open source project. Although we have seen similar moves a number of times in the world of software, this is the first time we have seen anything like this in the hardware world.

What it means is that, unlike other large, networked data providers like Google, Microsoft or Yahoo!, Facebook have decided that the data processing ability that they have developed is not something they want to develop as an asset, but that they wish to treat as a commodity. Most likely, it is a bid to build their profile in the world of data processing, enabling them to attract and recruit computer scientists who see them as leaders in the field, and where they are able to best show off their expertise.

What it means for other large and growing websites is that - in much the same way as Google's open-source mobile operating system made it easier for handset manufacturers to build powerful smartphones- it will be easier for other websites to build powerful and scalable data centres of their own.

HTC overtakes Nokia market cap

As the GSMA reports;

HTC saw its market capitalisation overtake that of handset shipment leader Nokia, in a development that was seen to reflect HTC’s strength in the booming smartphone sector – where Nokia is losing ground rapidly. [...A] 5.3 percent increase in HTC’s share price yesterday took its value to US$33.8 billion, ahead of Nokia’s US$33.6 billion. The value of HTC’s shares have tripled in the past year, as its smartphone growth outpaced the market, while Nokia has seen its value slide – with a significant drop-off after it announced its alliance with Microsoft during February 2011.

The figure represents the expectations of the two companies going forwards; as HTC grows its smartphone products and higher-end handsets, Nokia is struggling as its scale of the lower-end market is increasingly pressured by the growing availability of smartphones, and it faces the transition from Symbian to Windows Phone operating systems.

Tech Tuesday, 5-4-2011

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Google's +1 "experiment"

You're probably familiar with Twitter's "Tweet" and Facebook's "Like" buttons (you should see one at the bottom of this post- please click them!) This week, Google announced their addition to the "simple sharing" collection; the "+1" button. Currently classed as an "experimental search" feature in Google Labs (click here to sign up), the feature looks set to appear on more than just the Google Search pages…

Although typically seen as unsuccessful within the social space, Google's strategy seems to be less about building a Facebook clone of their own, but more about connecting Google's various tools and forming a network through those. This is where +1 fits in; using your existing Google identity (that Google holds via services such as Gmail, Chat and YouTube), the button is an action the Google defines as "a public stamp of approval", which can then start showing your recommendations to your connections when they do similar searches, see Ads you have +1'd, or potentially anything else within the Google eco-sphere that you have chosen to interact with.

Google clearly understand the value of personal recommendation (and have been experimenting with Social Search for some time), but this looks set to create a deeper integration between their various services. While it is unlikely that people without a Google Profile are going to sign up just for "+1", it does look like it could give those who do a reason to engage with it a little bit more.

Android becomes #1 smartphone in both the UK and US

Android overtakes Apple to be UK's leading smartphone platform

Marketing Magazine reports on the UK market; "According to the survey of 2,001 people, 28% of smartphone users now use the Android platform, with 26% using Apple's iOS, and 14% using Blackberry's platform."

iPhone users were found to be the heaviest smartphone users, with 18% using their device for four or more hours per day, compared to 4% of Android and Blackberry users. Londoners are also more likely to have smartphones, with 42% owning an iPhone, 15% an Android phone and 11% a Blackberry. The survey also revealed some interesting trends in smartphone users' financial patterns, with iPhone users most likely to be in debt, while Blackberry users were more likely to be high earners, and more careful with their money.

However, the YouGov survey also reports that Nokia's Symbian platform has just a 6% share of smartphones. Considering that Symbian has been the dominant smartphone platform in the UK (and indeed, Europe) for several years (reported by comScore to have of the smartphone market as recently as last June), this probably reveals a flaw in the research methodology— while we would expect Android, iPhone or Blackberry users to know the OS of their handset, Symbian has never been a consumer-facing brand in the same way, and we expect that many N95 or N97 owners don't know that their phone is powered by anything other than "Nokia.")

Meanwhile in the US, comScore have announced that Google's Android has overtaken Blackberry to become the leading smartphone platform there, with 33% of smartphone subscribers (in a 3 month average, up to Feb 2011.)

Amazon unveil "Cloud Drive" and "Cloud Player"

With Amazon Web Services, Amazon have been one of the leading "cloud computing" suppliers for some time. However, with the new Cloud Drive and Cloud Player unveiled this week, they look set to move their marketing from the enterprise to the consumer.

"Cloud Drive" provides an online storage system ("your hard drive in the cloud"), with up to 5Gb provided for free for all Amazon account holders, and paid plans for up to 1,000Gb (although not yet in the UK.) But the killer feature looks set to be Cloud Player — allowing users to play back their music collection on any Mac, PC, or Android device. MP3s purchased from Amazon can be saved directly to your Amazon Cloud Drive for free — and without counting against the free 5Gb limit.

This is just the latest element of a number of online media delivery initiatives from Amazon; with the Cloud Player platform for music, Kindle for eBooks and an Amazon Android Apps store, it is expected that Amazon will be launching their own Android-powered devices soon. Whether this would be in the form of a next-generation Kindle, a smartphone or a tablet that would compete with the iPad — or even something altogether different — is yet to be seen, but we will be watching with considerable interest.

However, there is some controversy around the service, as it is thought some record labels may be expecting licencing payments for the service. A lawyer has told the BBC that "Technically you do not have the right to format shift in the UK" (where is it still technically a breach of copyright to copy music from a CD onto an MP3 player.)

RadioPlayer launches

The result of a partnership between the BBC, Global, GMG Radio, Absolute and the Radiocentre, RadioPlayer launched today, bringing streaming radio from both the BBC and commercial radio in one place and allowing users to easily search for stations, locations, programmes, presenters or topics of interest.

Sadly, not mobile-friendly - although their FAQ says that a mobile/tablet version is "being considered."

Facebook update their mobile site and iPhone app

With over 600 million Facebook users, a staggering 250 million of them use it via a mobile device. So it shouldn't be surprising that Facebook are keen to provide the best mobile experience possible, but with different sites for "feature phones" and smartphones (m.facebook.com, touch.facebook.com and 0.facebook.com), this hasn't necessarily been the case.

So this week, Facebook announced a new version of its mobile site, which it claims will work seamlessly across different types of handsets (rather than different versions of the site, optimised for different devices), providing features automatically optimised for the device being used.

An update to its iPhone app this week also gives users the ability to check in to Events (as well as places), indicating a growing interest in how Facebook can be used in new ways for mobile users with location-based features in their handsets.

Tech Tuesday, 29-3-11

Scott Thompson's picture

Our weekly round up of the biggest news in media technology and the digital world

Internet advertising hits £4bn

The twice-yearly online ad spend report from the IAB was published today, with the headline finding that internet advertising has grown by 15% in absolute terms (12.8% on a like-for-like basis) in the last year, breaking the £4 billion milestone.

Online's share of total advertising has now hit 25% of the total £16.6 billion UK advertising spend.

A 91% growth in video advertising formats and nearly 200% growth in advertising in social media environments has helped fuel a growth in online display advertising of 27.5% – now representing nearly a quarter of total online advertising. The majority of online spending (57%) is still paid-for search, which showed an 8% year-on-year growth.

Mobile advertising also saw significant growth, reaching £83 million in 2010 – 116% year-on-year growth.

Facebook ads go real-time

AdAge reports that Facebook is trialling a new method of targeting ads to its users, mining users' status updates and wall posts to deliver relevant ads in real-time. Although Facebook has been using this content to profile users and target advertising, this is the first time it has been implemented in real-time– so someone who posts a status update about a topic could be immediately targeted by related advertising. Because the system doesn't rely on new keywords or creative, rather than creating a new algorithm or altering an existing one, it is simply a case of speeding up the potential response time. AdAge reports that no particular advertisers have been targeted for the running of the tests.

Although time-sensitivity in online behavioural targeting is a crucial factor and would suggest that improved performance should be expected of the trials, the counter argument is that where the mechanics behind ad targeting is clearer to users, it raises users concerns over privacy and being tracked online.

iPad 2 launch

The launch of the iPad 2 last week saw huge consumer demand, leaving Apple struggling to keep up. The Apple Stores in London saw even bigger queues than the original iPad launch last year, with all stores thought to have quickly sold out.

In the US, between 500,000 and 1m iPad 2s were thought to have been sold in the first weekend when it went on sale a fortnight ago. Apple announced that 15 million iPads were sold last year in the 9 months after its launch in April.

BSkyB becomes a YouView content partner

As YouView announced the 16 content partners and 14 technology partners (with one company – Blinkx – partnering on both), BSkyB was a surprising member of the list – having complained to Ofcom and the OFT last year about the project.

BSkyB told PaidContent.co.uk that

“We already distribute Sky content across a wide range of platforms. It makes sense for us to continue to explore new ways of reaching customers, but it’s too early to say at this stage whether we’ll offer a service over YouView.”

As well as being broadcast over satellite and to cable subscribers, Sky content is also available to subscribers via the online Sky Player website, and to Xbox Gold subscribers on Xbox 360 games consoles.

Global music sales drop another $1.4 billion

Numbers released by the IFPI showed that the growth of digital music formats is still not enough to counter the decline of physical music sales – and its slowing down.

Although global music sales are now 29% digital (49% in US, and 25% in UK), they grew just 5.3% in the last year – and by just 1.2% in the US. The drop of 14.2% in physical music sales meant that overall, the industry saw an 8.4% drop in total– equivalent to about $1.4 billion.

One possible source of recovery is online music subscription services (such as Spotify and Rhapsody), which currently have an estimated 10 million subscribers – but growing.

120 wifi-enabled London Underground stations by 2012

Following a successful trial at Charing Cross run by BT, plans to install WiFi networks in 120 London Underground stations have been revealed.

With 16 stations in the first phase, the project will not extend to covering the actual trains – although separate plans outlined in the Digital Britain report are underway to install mobile phone networks on the London Underground in time for the 2012 Olympics.