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Tech Tuesday, 8-11-11

Scott Thompson's picture

In this week's round-up of the big news in technology and digital media, we look at Google+ Pages for brands, Google's efforts to encourage online brands to be mobile-friendly, The Guardian's streamlined ad platform for print and online, and superfast broadband and on-demand films. And more…

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Tech Tuesday, 18-10-11

Scott Thompson's picture

A weekly round up of the big technology news, and developments in digital media. This week, we look at Google's growth, tablet users, social media users' attitudes, Facebook advertising reports, and more…

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Can you predict who will win X Factor by using social media?

Matthew Prentis's picture

Hundreds of thousands of hopefuls have been whittled down from first auditions to second auditions from bootcamp to the judges’ houses and the first ever live eviction by the mentor of each category. Goldie is long gone, the groups have long been cobbled together and the real fun starts now. But who is most likely to win? With the wealth of social data out there sitting behind each act, there has never been a clearer indicator of who may be celebrating Xmas No1 come the 18th December.

Elemental spent the best part of their weekend capturing the social following (and subsequent uplift) of each of the X Factor contestants via their official social presence, measured from the start of Saturday's first live show, to the end of Sunday's eviction. Tough gig!

The interesting output from this is the differing volumes of following dependent on the platform (Facebook vs. Twitter) and how those followings bear no relation to the amount they have been further watched on YouTube. Frankie and his bottom scribbled conquests have picked up quite a following on Twitter (twice that of his closest rival). Craig's dramatic rendition of 'Jar of Hearts' on the live show was most watched on YouTube. The new 'Diana Vickers', Janet Devlin, is most ‘liked’ on FB. From purely from a statistical point of view, it looks like Kelly Rowland has dropped a clanger getting rid of Amelia Lily; but in the future will the judges be able to revert to more than just a gut feel, referencing live social data when making their life-changing decisions?

Whilst Elemental have looked at creating a social leaderboard, the X Factor Tracker goes one step further in using social data to predict future outcome. http://xfactortracker.com/. Unveiled at this week’s Wired conference by Professor Janet Hertz, it currently predicts Janet to win, closely followed by Misha B. The site tracks what people are saying on social media, giving each contestant a popularity score, and then predicts who's likely to be voted off whilst also giving line of sight on who is doing best each week. How long will it be before metrics such as this start to be woven into the fabric of the show itself, much like million pound drop on Channel 4?

Whilst the power of such a platform is making waves for the acts themselves, it is also a huge platform for brands. Yeo Valley, who debuted the new single of its latest creation, 'The Churned' on Saturday night’s X Factor’s opening break, creating almost as much of a buzz as the rest of the acts combined.

With over 230,000 views on YouTube and 10.8M tweet impressions accrued off the back of it trending over the weekend it has now reached the dizzying heights of No 67 in the charts. It is clear the power of TV is here to stay, but how both producers of the shows and brands navigate the interest and data generation around such peaks of curiosity is what will be really interesting going forwards.

Matthew Prentis, Associate Director, Mediavest. @mattprentis

Can you predict who will win the X Factor by using social media?

Matthew Prentis's picture

Hundreds of thousands of hopefuls have been whittled down from first auditions to second auditions from bootcamp to the judges’ houses and the first ever live eviction by the mentor of each category. Goldie is long gone, the groups have long been cobbled together and the real fun starts now. But who is most likely to win? With the wealth of social data out there sitting behind each act, there has never been a clearer indicator of who may be celebrating Xmas No1 come the 18th December.

Elemental spent the best part of their weekend capturing the social following (and subsequent uplift) of each of the X Factor contestants via their official social presence, measured from the start of Saturday's first live show, to the end of Sunday's eviction. Tough gig!

The interesting output from this is the differing volumes of following dependent on the platform (Facebook vs. Twitter) and how those followings bear no relation to the amount they have been further watched on YouTube.

Frankie and his bottom scribbled conquests have picked up quite a following on Twitter (twice that of his closest rival). Craig's dramatic rendition of 'Jar of Hearts' on the live show was most watched on YouTube. The new 'Diana Vickers', Janet Devlin, is most ‘liked’ on FB. From purely from a statistical point of view, it looks like Kelly Rowland has dropped a clanger getting rid of Amelia Lily; but in the future will the judges be able to revert to more than just a gut feel, referencing live social data when making their life-changing decisions?

Whilst Elemental have looked at creating a social leaderboard, the X Factor Tracker goes one step further in using social data to predict future outcome http://bit.ly/pf5rq8 Unveiled at this week’s Wired conference by Professor Janet Hertz, it currently predicts Janet to win, closely followed by Misha B. The site tracks what people are saying on social media, giving each contestant a popularity score, and then predicts who's likely to be voted off whilst also giving line of sight on who is doing best each week. How long will it be before metrics such as this start to be woven into the fabric of the show itself, much like million pound drop on Channel 4?

Whilst the power of such a platform is making waves for the acts themselves, it is also a huge platform for brands. Yeo Valley, who debuted the new single of its latest creation, 'The Churned' on Saturday night’s X Factor’s opening break, creating almost as much of a buzz as the rest of the acts combined.

Over 230,000 views on YouTube and 10.8M tweet impressions were accrued off the back of it trending over the weekend and it has now reached the dizzying heights of No 67 in the charts. It is clear the power of TV is here to stay, but how both producers of the shows and brands navigate the interest and data generation around such peaks of curiosity is what will be really interesting going forwards.

Matthew Prentis, Associate Director, Mediavest. @mattprentis

Is the Facebook "Like" button illegal?

The German Independent Centre for Privacy Protections (ULD) in Schleswig-Holstein has demanded that local websites remove their Facebook ‘like’ buttons before the end of September because it is against the German data protection law. If companies use the ‘like’ button after the end of September they will face fines of up to €50,000. It is still unclear whether the fine will apply only to websites published within the particular German state or to all websites accessible within the country. LIkeButtonIllegal.png

Why?

The ULD claims that the ‘like’ button illegally puts together a profile of users’ web habits, whether they clicked the button or not. This plug in tracks users for up to 2 years, recording their interactions with web pages and what they do on all visited pages. This content and traffic data are transferred to Facebook’s servers in the US.

Dr. Thilo Weichert, head of ULD, said Facebook probably uses the data for advertising purposes and provides website owners an analysis of user traffic. Facebook insists it does not use those logs to target ads, and says it currently has no plans to do so. “The only time ‘Like’ button information is associated with a particular person is when you are signed into Facebook and click”, said Sjogreen (Head of Facebook).

Impact for companies:

As social share buttons like "tweet this" or "like" help businesses gain recognition and traffic that can result in leads or direct sales, companies operating in Schleswig-Holstein will be at a disadvantage. This is not just a restraint of trade but also potentially threatens the economy.

Solution?

Facebook agreed for the first time to work with the German government on a voluntary code of conduct aimed at protecting the privacy of social network users. They assured a fast reaction and assessment of ULD’s analysis (9th of September).

Our View

It may be that all of this is little more than a storm in a teacup. Schleswig Holstein, after all, is only one of Germany’s 16 states, and with a population of only 2,8 million, very much the smallest of these. Even local government offices have expressed some doubt as to the enforceability of the fines and are waiting for a test case. They have not removed their own ‘like’ buttons.

Starcom MediaVest will continue to monitor the situation but does not think that clients should act at this time.

Tech Tuesday, 11-10-11

Scott Thompson's picture

Our weekly round up of the big news in media technology and digital media.

iOS5 and iPhone 4s launch

After the iPhone 4S announcement last Tuesday, we took a look at the reaction in terms of the different types of people who were disappointed with the lack of "iPhone 5", and those who were actually buying smartphones today. (It was interesting to see Apple announce a million pre-oprders within 24 hours (compared to the 600,000 in the same timeframe after the iPhone 4 announcement last year.)

Tomorrow will see the launch of the iPhone 4S itself, as well as the availability of iOS5 to download — which will bring a number of new features, not just to the iPhone 4S, but the iPad, iPhone 4 and 3GS as well. These include iCloud (and new iTunes features— with UK availability yet to be announced), message "notification centre", iMessage (similar to BlackBerry's BBM, but for the Apple platform), and a Reminders application (ie. to-do lists.)

Of particular note in terms of the impact on media behaviours;

  • iPod application split into Music and Video — (perhaps hinting at broader plans for Apple in the Video area?)
  • Newsstand — a similar application to iBooks, but with a focus on subscription-based media (ie. Newspapers and magazines.)
  • Integration with Twitter (making it easier for app developers to integrate it with their apps)
  • New web browser features; allowing users to bookmark pages to a "Reading List" to read later, with the bookmarks available in the Safari browser on the PC/Mac, and a "Reader" mode that strips 'clutter' from web pages for easy, undistracted reading.

The Reader mode should be of particular interest to advertisers; while the benefit to users is clear (particularly the ability to tie together articles that run across multiple pages into a single page), the benefit to publishers is less so (if their site design — and advertising — is swept aside.)

But the one group do stand to benefit from this are application developers. If iPhone and iPad users are less likely to see display advertising on websites, then in-app advertising (including Apple's iAds) will become more appealing.

Steve Jobs

However, the latest Apple innovations were overshadowed by the news of Steve Jobs' death last week. Much of the technology world is still reeling from the news, and there are still scores of tributes and stories being shared. From the two companies he led (Apple and Pixar), to tributes from some of his fiercest competitors

Even Samsung and Google reportedly cancelled the launch of the latest Android handset, saying in a statement that "We believe this is not the right time to announce a new product as the world expresses tribute to Steve Jobs’s passing.

As a driving force in the development of the modern computer, from the earliest days of the graphical user interface, through the smartphone and touchscreen explosion and early steps into voice control, his influence on the industry will undoubtedly be missed by many.

New iPad apps

A new ComScore report from the US says that web traffic from smartphones and tablets are now driving nearly 7% of all digital traffic — with iPads driving even more than iPhones. So the importance of these platforms is growing — not just in terms of mobile devices, but as alternatives to PCs.

"At long last" (as the New York times put it), Facebook have announced their iPad application; a free download, designed to create an "immersive and fun" experience.

TechCrunch reports that the a will also bring application discovery to the mobile platform — seeing a friend post a Words with Friends, tapping the link could open up the Words with Friends iPad application (if you had installed it already), or open it in the App Store (if you hadn't.) The feature is also being added to the mobile version, with plans to do the same for Android applications (which TechCrunch says is in the works.)

Facebook and Apple are reported to have been caught up in negotiations for some time, following Apple's launch last year of its "Ping" social network for music, which was planned to be integrated with Facebook.

The app, it turns out, had become the hostage of a tense negotiation between Facebook and Apple executives for a deal to further integrate Facebook into the next version of Apple’s operating system, iOS 5.

The latest wave of negotiations have presumably been around how in-app transactions would be dealt with; Apple insist on a 30% cut of in-app purchases, while Facebook are standardising around Facebook Credits as their platform's currency — where Facebook take a 30% cut of every transaction. Obviously, it would be tricky for both to take their cut of any transactions taking place within the Facebook iPad/iPhone application.

BusinessInsider.com reports that Apple appear to have won; while Facebook are bringing Facebook Credits and Applications to the mobile web, within the iOS App Facebook Credits will not be accepted.

On the publisher side, The Guardian is launching an iPad application of their own, priced at £9.99 a month (following a 3 month free trial, sponsored by Channel 4), with NMA.com reporting that is is expected to launch this week, with free access budled into print editions

The Guardian have put together a promotional video about their iPad application and its place within a broader shift to digital media. As editor Alan Rusbridger explains;

"We are not going to be scrambling to update it every minute or every hour— we will do that on the browser […] This is going to be a different kind of read, a bit more reflective."

(A bit more like a newspaper then?)

The video goes on to talk about the column and grid-based design (again, a familiar concept…), and the way interactivity will add to the advertising opportunities. Worth a watch.

Independant putting up paywall

As expected, the Independent is to launch a paywall for non-UK readers, expected next week. Citing the pressure from the BBC, creating a need to make a distinction between UK and foreign visitors, the main target will be readers in the US and Canada.

Microsoft announce TV partners for Xbox

Announcing a major step in their ambitions to turn the Xbox 360 into a true media centre for the living room, Microsoft have announced a wide range of "entertainment leaders" who, through the Xbox 360 games console, will "transform TV."

A key difference between Microsoft's console and competitors from Nintendo and Sony is the lack of a web browser on the Xbox 360 — meaning that Microsoft effectively act as gatekeepers to online content on the console. So while the BBC iPlayer has been available for some time on the PlayStation 3 and Wii, negotiations around bringing it to the Xbox 360 have been held up by conflicts between the companies' policies (Microsoft insisting that additional content be exclusive to Xbox Live! subscribers, while the BBC insists that access to BBC content be available to all.)

BBC, Channel 4, Channel 5, LoveFilm and Blinkbox have all been announced as UK partners (but no ITV), while Sky TV has been available to those who subscribe to both Sky and Xbox Live! for some time.

Tech Tuesday, 4-10-11

Scott Thompson's picture

In this week's round up of the big stories in digital media and tech, Amazon launch their Kindle tablet, lots of news about Facebook, and new ways to advertise in online video.

Amazon announce new Kindles

Last week, Amazon announced the launch of a new set of Kindle devices; a refreshed (and cheaper) "basic" model with a touch-screen alternative, and the Kindle Fire; a $199 tablet which is already being hailed as an iPad killer.

While it isn't the first device to spark these sorts of headlines, it is probably the first that will actually set the tablet market alight. Compared to the $499 iPad base model (and many similarly-priced competitors), the Fire comes in at a completely different price bracket. With a novel "split browser" (sharing the job between the device itself and Amazon's EC2 cloud servers), built on Google's Android platform (although devoid of any Android branding or applications), and featuring Amazon's "Special Offers" (ie. advertising, which can be removed for a fee), this appears to have a number of interesting implications for the online media, and we will be having a closer look at what it means later in the week.

Spotify gains 1 million facebook users

I mentioned last week that Spotify were requiring all new users to have a Facebook account, following the launch of the new Spotify Facebook application. Figures from InsideFacebook.com indicate that since the F8 Developer Conference, Spotify has added 1 million users of its Facebook application. Similar growth has been seen by Rdio (a music service with a similar application), while SoundCloud, iHeartRadio, and Deezer have all lost Daily Active Users — none of whom are yet using Facebook's social features.

It looks like a powerful argument in favour of using the socially-connected applications, and it will be interesting to see whether we will see similar reactions outside of the music apps.

Facebook facing investigations

Following a number of complaints around privacy concerns (some of which were mentioned here last week), Facebook are being audited by Irish privacy regulators, facing similar investigations in Australia, and the FTC in the US is considering an investigation.

"People talking about"- new Facebook metric

A new Facebook metric for brands is expected to be announced tomorrow. SocialBakers.com describes the changes

People Talking About is one of four metrics Facebook will measure on all Facebook Pages. The metric should be available from tomorrow, and it represents the number of people that are talking about the page, sharing content from the page and further interacting with the page, thus creating stories. Its basically a metric of active fans.

The interesting point is that unlike the existing metrics, this new metric looks outside of the number of "likes", comments and views of your brands' Page and into wider Facebook conversations.

New Facebook "expandable" ad unit

Meanwhile, Facebook have introduced a new ad unit— named "expandable", but unlike the familiar rich media expandable units, the Facebook ad will "expand" to show the number of likes and comments an ad has received.

Discussions tabs to go from Facebook Pages

From October 31st, "Discussions" tabs will be removed from Pages. Facebook say

We've found that the best way to encourage conversation and feedback is through posts and comments on your Wall. We've removed these tabs for now as we work on tools to help you moderate and filter content.

Users of Discussions tabs have found them difficult to moderate (as they lack the API and tools that Pages offer), and are often abused. (Also, they had the snag that banning a user from posting to a Page didn't stop them from posting in the Discussion tab.)

Google launch AdWords for Video

Making it easier for advertisers to appear in YouTube content, Google have launched AdWords for Video. Bringing their auction-based advertising system to video content, using the same interface as existing search and display ads, this is likely to build interest in video advertising, simplifying the process and opening up Google's "TrueView" advertising formats (which use a "cost per view" quality measure- ads that get more views become more efficient to buy, similar to search advertisings "Quality Score.")

This should make it easy for new advertisers to get involved in the video marketplace, while surpressing low-quality advertising from their platform.

Meanwhile, AOL and VivaKi are partnering in a project to identify new advertising formats for online video. This follows on from The Pool (VivaKi's research into new video advertising models) in the US, which resulted in the "choose a pre-roll" Ad Selector model (currently in the field in the UK.)

iPhone event

By the time you read this, you will probably know about Apple's event this afternoon (6pm UK time- as I write), where they are expected to announce the latest iPhone and launch iOS 5 and iCloud.

As there has also been a new iPod Nano around this time of year for the last few years, it seems likely that a new Nano model will also be announced (perhaps with WiFi to access iTunes in the iCloud?) — although those who were expecting the iPhone to follow a similar pattern (with previous new models released in July for the last three years) have been waiting longer than expected. (Meanwhile this week, Microsoft has killed off the Zune, its dedicated MP3 player, as it is focussing on Windows Phone for their mobile music and video strategy. Might this mean an iPod-Touch-challenging Windows Phone that isn't a phone?)

Given that iPhone 4 users will be at most 15 months into (probably) a 2 year contract, it seems likely that the new handset will be a relatively minor upgrade (ie. an iPhone 4s aimed at first-time smartphone buyers or those migrating from other smartphone platforms, rather than an all-new iPhone 5), but that the more interesting news will be about the new iOS 5 software. With some interesting rumours about speech recognition and an artificial intelligence "Assistant", as well as what is already known about iOS 5 features (such as iCloud, iTunes Sync and integration with Twitter), we expect to have a deeper run-down once the news is out.